Data Analytics & Business Intelligence Manager, Blackbird Labs
$140-165k
+ Stock options
Restaurant-to-customer rewards app
Be an early applicant
Restaurant-to-customer rewards app
21-100 employees
Be an early applicant
$140-165k
+ Stock options
21-100 employees
Company mission
To allow restaurants to identify, connect with, and reward guests, in meaningful and ongoing ways.
Role
Who you are
- A BA/BS in a quantitative field (ex Math, Stats, Physics, or Computer Science) with ≥5+ years of relevant experience or a PhD in a quantitative field with ≥3+ years of relevant experience
- Demonstrated experience in driving impactful data science projects that tackle ambiguous problem spaces
- Ability to influence external stakeholders by synthesizing data learnings into compelling stories
- Practical expertise in applying complex modeling frameworks to practical business problems
- Strong SQL and Python skills; ability to write and optimize complex queries for large datasets
- Experience with BI tools (Amplitude, Looker, Mode, Metabase, or equivalent)
- Experience working with digital products in an iterative development cycle
- Initiating and driving projects to completion with minimal guidance
- Communicating the results of analyses to leadership teams to influence the company strategy
Desirable
- Experience in the restaurant or hospitality industry, or a deep knowledge of the local restaurant market and F&B culture
- Interest in serving up a game-changing loyalty platform for the best restaurants
- You are an entrepreneurial, forward-thinking leader energized by creating this future
- You are relentlessly optimistic about the future and determined to get there
- You can pivot on the fly. You’re not looking for a boring job
- You want the ball. Our teams ship high caliber work on tight timelines, usually starting from scratch. Owning a problem doesn’t scare you
What the job involves
- Data analytics and business insights sit at the core of how Blackbird makes decisions and scales
- In this role, you will partner closely with Product, Engineering, Sales, and Marketing to shape the roadmap, uncover user behavior, and identify the highest-impact opportunities to drive growth, retention, and TPV
- You will play a leading role in shaping the analytics layer of the business — from defining core metrics and evolving our experimentation frameworks to ensuring insights are translated into clear, actionable decisions
- Your work will not just explain performance, but actively guide how we allocate resources, prioritize initiatives, and accelerate the company’s top-line growth and long-term value
- Apply your expertise in quantitative analysis, data mining, and the presentation of data to solve ambiguous problems for our business
- Your work will result in insights and recommendations that guide the team’s decision making, across all facets of the company
- Act as owner for a broad scope of data and metrics, from core logging to presentation of data visualizations
- Maintain a high bar for statistical rigor. Ensure that we’re conducting experimentation and causal analyses that build confidence with your stakeholders
- Partner with Product, Engineering, Go-to-Market and Growth teams to solve problems and identify product, market and customer trends and opportunities
- Build and maintain reports, dashboards, metrics, and deep-dive analyses to monitor company performance to be shared regularly with leadership as well as the Board
- Partner with leadership and key stakeholders to establish and maintain core business KPIs, ensuring alignment across teams
Our take
Reward and customer loyalty programs are a powerful way for hospitality venues to incentivese repeat visits, with most diners likely to spend more when a restaurant offers some form of reward. Blackbird Labs is a hospitality-focused loyalty and membership app designed to help restaurants build stronger, more personalized relationships with their customers through rewards and exclusive perks.
Beyond rewards, Blackbird's Web3 platform allowa membership options for consumers and provides restaurants with valuable analytics, helping them identify their most loyal customers and better understand preferences.
On top of this, the platform has also partnered with Privy to embed a digital wallet directly within the app. And following 2025 funding, Blackbird is set to launch its newest product, a cross-restaurant "points" service called Blackbird Club. As well as this, its recently expaned into new areas, including San Francisco, Charleston, and SOuth Carolina.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 3 rounds)
Apr 2025
$50m
SERIES B
Oct 2023
$24m
SERIES A
Total funding: $85m
Company HQ
SoHo, New York, NY
Leadership
Ben Leventhal
(Founder & CEO)Previously co-founded Resy where they served as CEO and GM/VP, now he now serves as a Strategic Advisor at the company.
Salary benchmarks
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