Senior Staff Backend Software Engineer, Coinbase

• To achieve our mission, we’re seeking a very specific candidate
• We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system
• We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up
• We want someone who will run towards, not away from, solving the company’s hardest problems
• 12 + years of experience in backend software engineering using Golang or similar languages
• Experience getting LLM based application to production
• Proven track record of delivering impactful solutions that power significant customer flows and processes
• You’ve experience in architecting and developing solutions to ambiguous problems with significant impact
• Strong technical knowledge of building distributed systems that process massive scale
• Solid communication skills and ability to communicate to stakeholders with various technical and non-technical backgrounds
• Relentless drive to set and perseverance to achieve ambitious goals
• Passion for building an open financial system that brings the world together

Desirable

• The Core Automation team envisions a future where AI-powered operations lead to seamless, delightful experiences for customers and maximum value for shareholders
• Towards this vision, our strategy is to 1) start with automating two key areas with Agentic AI: Customer Support and Compliance, 2) incorporate learnings from this automation experience and build primitives and orchestration solutions that allow us to scale and 3) scale across a variety of domains enabling AI to enhance every part of customer experience and internal processes
• It’s day 1 for us
• We’re laser focused on automating customer support and compliance processes today
• This is not just focused on driving efficiencies by automating manual processes, but reimagining what processes and systems must look like in a fully AI driven automated world, and then bring that vision to reality working across cross functional teams to offer a delightful customer experience, improving compliance posture and delivering outsized shareholder value
• Design and implement Agentic AI systems that power Coinbase’s customer support experience and compliance processes
• Design a platform (primitives, orchestration platform, tools, etc.) that would allow other domains to quickly leverage Agentic AI to automate their processes
• Interact with stakeholders in many different organizations that build Coinbase products or are responsible for financial operations
• Participate in shaping of the strategy and execution path of Coinbase Platform
• Manage individual projects priorities, deadlines and deliverables with your technical expertise
• Mentor and train other team members on design techniques and coding standards
• Write high quality, well tested code to meet the needs of your customers