Business Operations Representative, Toast
$46-74k
Point of sale and management system for restaurants
Posted today
Point of sale and management system for restaurants
1001+ employees
Posted today
$46-74k
1001+ employees
Company mission
Toast's mission is to enrich the food experience for all.
Role
Who you are
- We are seeking a highly organized, tech-savvy, intellectually curious candidate with excellent communication skills and the ability to learn quickly
- BS/BA or 1-2 years of relevant experience
- Extreme attention to detail and meticulous organization
- Strong technical aptitude
- Excellent written and verbal communication skills
- Confidence prioritizing and making time-sensitive decisions in a fast-paced environment
- Excellent time management and a strong sense of urgency
- Relentless problem-solver
- Prior experience with Salesforce or other CRM tools is a plus
What the job involves
- Toast is looking for an entry level Business Operations Representative to play an integral role in scaling Toast’s rapidly growing business
- You will join a dynamic Business Operations team that is the “go-to” team for Sales and Customer Success, providing administrative and process support to close and onboard new business efficiently and effectively
- The success of the Business Operations team directly impacts the revenue streams of the company
- You'll become an expert in the sales and customer processes and work extremely closely with our Sales and Customer Success teams to approve quotes, review contracts, provision Toast accounts and maintain accurate contract information
- Increase Sales Rep productivity by enabling our Sales Reps to close new business more efficiently and effectively while maintaining deal and data integrity
- Work cross-functionally with Sales, Customer Success, Finance teams and our end-customers throughout a customer’s lifecycle, providing high-quality operational support through zoom, email, Slack and Salesforce chatter
- Continually identify opportunities to improve productivity for our team and our stakeholders
Our take
Running a restaurant means managing a stressful set of elements, all needing to work together seamlessly to create a good experience for diners. Toast helps to streamline processes, and puts an end to piles of paperwork, by providing a platform whereby tableside ordering, menu modifications, labour management, payroll, and more are all housed in one system that can run from a tablet.
Toast offers restaurant-grade hardware and cloud-based customisable payment solutions to serve clients from startup through to growth phase, as well as a service for established restaurants. By combining all the digital services a restaurant might need, the platform can act as the one and comprehensive solution for restaurants of any size, avoiding restaurateurs having to invest in a range of technologies.
Toast has over 70,000 restaurants on its books, from food trucks to national brands, and its mobile ordering and payment solutions have made it a recognized brand for consumers. The company's IPO in 2021 saw it valued at over $30 billion and since then, it has added more features to its product suite including wholesale and catering order tools. Toast then, has proven its place as an indispensable player in the restaurant space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2020
$400m
SERIES F
Apr 2019
$250m
SERIES E
Total funding: $899m
Company benefits
- Peer and company recognition programs
- Unlimited Vacation
- Sabbatical opportunity after five years
- Professional Development Reimbursement Program
- Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
- Various peer and company recognition programs
- 401(k) and matching
- Medical, Dental, & Vision Coverage
- Mental Health Benefits
- Subsidized backup childcare
Company HQ
Fenway–Kenmore, Boston, MA
Leadership
Steve Fredette
(President)They studied at MIT before co-founding Klick Mobile in 2009 and spending almost 7 years at Endeca. They left their Management role in June 2012 having co-founded Toast in May.
Aman Narang
(CEO)Having studied Computer Science at MIT, they worked at Endeca for 5 years. They moved from working as Product Manager to work full-time as President of Toast in 2013, having co-founded it the previous year.
Jonathan Grimm
(CTO)They also studied Computer Science at MIT before working as an Engineer for Endeca for over 4 years. They worked at Oracle for 5 months prior to co-founding Toast in May 2012.
Share this job
View 120 more jobs at Toast