EU People Lead, Monzo
€85-100k
Plus share options
Digital-only bank platform and marketplace
Job no longer available
Digital-only bank platform and marketplace
1001+ employees
Job no longer available
€85-100k
Plus share options
1001+ employees
Company mission
To build a new kind of bank that makes money work for everyone.
Role
Who you are
- You have experience of building strong, trusting relationships at the executive level
- You have significant experience as a People Partner in a tech company
- You have experience of European expansion and understand best practice and policy in different european countries
- You have experience building new people processes which can scale within a high growth organisation
- You understand Org Design at scale and how to scale a multidiscipline business in different markets
- Inclusion is at the forefront of your mind at all times
- You can prioritise in a fast paced, high growth environment
- You have designed and delivered new ways of doing things
- You’re comfortable analysing data to make data based decisions
- You have experience in things such as organisational design, employee relations, succession planning and talent development
What the job involves
- We call it Monzo Magic. Mission. Action. Growth. Inclusion. Care. It runs through everything that we do and within the People Collective it’s how we set Monzo up for success by bringing mission led people together to do work and banking differently
- We foster a culture that centres on our customers and brings together the best of tech with the best of banking, we empower a diverse, high performing, innovative and agile workforce in doing the most impactful work of their careers. It’s an ambitious task to scale this culture and ways of working but it’s a mission we’re committed to
- You will work side by side with our leaders to design and deliver their people strategy and deliver excellent people experience for our European business. You’ll be critical to shaping and building new people processes for Ireland and beyond, looking for ways to keep things magically simple along the way
- You will be bringing your know-how and wisdom to the team, coaching our Monzonauts to drive great outcomes
- You will collaborate with your peers in the People Collective and leverage their expertise in your relationships with your leaders and client groups. You will be responsible for the breadth of the employee lifecycle in your area
- You will be keen to think deeply about how an organisation, like Monzo, can scale and flourish and what our people policies, processes and ways of working can do to accelerate that
- You will be part of the leadership team of your particular business area, but your home team will be the People Partner Squad in the People Collective
- Work as a strategic partner to the EU CEO, creating and delivering against a people plan that enables our expansion strategy
- Owning & operationalising the set up (with lots of support from our internal experts) and expansion of our European business from all aspects of the people lifecycle
- Collaborating closely with our hiring teams to build a hiring strategy to meet our ambitious hiring plans
- Work with our internal experts to make sure we are compliant in all countries as we expand
- Collaborating with the EU leadership team to drive high performance, engagement and healthy org design as we expand
- Owning the day to day operations and processes behind the employee lifecycle, ensuring our data and systems reflect the most accurate and up to date information
- Support the continuous embedding of Monzo culture and values, working closely with Monzo Group to ensure consistency of employee experience
- Collaborating with our Diversity Lead to drive measurable change in company level DEB goals
- Identify and surface trends in data to improve organisational health and drive change through your stakeholders
- Empower and coach managers to level them up as leaders
- Help teams develop strong diversity and inclusion practices
- Work with the leads in People (Learning & Development, Reward, Talent, etc.) to define team specific requirements
- Monitoring external trends to inform best practices internally
Application process
- Our interview process involves 3 main stages:
- Recruiter call
- Initial call
- Full loop: 1 hour Technical Interview with task and 1 hour Behavioural Interview
- Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us
Our take
Monzo is a challenger bank that fully operates online and offers a full range of current, savings, business accounts, and more. The speed of the challenger banks to provide a great experience has been impressive, and the number of competitors appearing has proven the consumer desire for innovation.
Monzo remains one of the popular online banks, with more than 6 million customer active users. The company faces competition as more traditional banks, such as Goldman Sachs and JP Morgan, have launched their own digital banks. However, the new technologies that the company is built on enable it to expand quickly (with fewer issues) than the incumbent players' offerings.
With an increasing amount of people switching banks, the company's ever-expanding suite of banking and financial services (such as its buy-now-pay-later offering) has resulted in Monzo receiving the second-highest net switching gains among digital challenger banks (just behind Starling).
After setting U.S. expansion plans aside in 2020, the company launched in the U.S. market in early 2022, partnering with Sutton Bank to provide its U.S. accounts. After several years focused on narrowing its losses, Monzo hit profitability in the first two months of 2023. In the same year, 2 million new customers joined, tallying its customer base at 9 million in 2024.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
42% female employees
19% employee growth in 12 months
Company
Funding (last 2 of 18 rounds)
May 2024
$190m
LATE VC
Mar 2024
$423.2m
LATE VC
Total funding: $1.8bn
Company benefits
- Yearly Salary Review + Proactive pay increases to reflect growing responsibilities + Share options
- Flexible working hours
- Work From Home Opportunities + we'll pay for any equipment you need to do your job
- 24 days holiday a year, plus bank holidays
- Paid sick leave for both physical & mental health + Health insurance via AXA or Vitality + Additional health insurance through Medicash
- Employee Assistance Programme
- Learning budget of £1,000 a year
- Aviva Pension Scheme + 4% Employer Contribution
- Paid maternity, paternity, adoption or shared parental leave (after 13 weeks of employment)
- 52 weeks of primary caregiver leave (6 months at 100% pay, 13 weeks at Statutory Maternity Pay, 13 weeks unpaid)
- 3 months of secondary caregiver leave at 100% pay
- Unum Life Insurance
- Access to fertility and family-forming health benefits via Fertifa
- Abellio Season Travel Tickets + Cycle-to-Work Scheme
Company values
- Be hard on problems, not people 🙌 We create supportive communities to help people thrive.
- Make a difference 🚀 We solve real problems, working on things that have the biggest impact for our customers and each other.
- Help everyone belong 🤗 We’re building a bank for everyone. We embrace differences and make sure everyone feels welcome.
- Think customer first; grow Monzo safely 🥕 We always do what's best for customers. It's the right thing to do and the safest way to grow.
- Default to transparency 🎤 We’re open with each other and customers unless we have good reason not to be.
- Think big, start small, own it 🌲 We’re ambitious and shoot for the moon, working iteratively to get the best results.
Company HQ
City of London, London, UK
Articles
Leadership
Jonas Templestein
(CTO)Founder of HipDial. Former Software Engineer at Starling Bank.
People progressing
Joined in the Customer Operations team. Moved to be a Financial Crime Analyst after 5 months. Then moved again to be a Business Analyst after 2.5 years. Currently working as a Senior Product Manager.
Salary benchmarks
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