Design Researcher, Lloyds
Homes Platform (12-Month FTC)
£59.9-66.5k
+ Annual performance-related bonus scheme + Share schemes including free shares
More information about location
2 days a week in office
Retail and commercial bank
Open for applications
Retail and commercial bank
1001+ employees
Open for applications
£59.9-66.5k
+ Annual performance-related bonus scheme + Share schemes including free shares
More information about location
2 days a week in office
1001+ employees
Company mission
To support families and businesses, helping them to take the next step, whatever that may be.
Role
Who you are
- Ability to handle several projects simultaneously, an adaptable approach to change and ensure that projects are delivered on budget and to schedule
- Experience in developing a brief, analysing qualitative & quantitative user research including becoming comfortable with statistical techniques to help analysis and interpretation is a requirement,
- Being able to simplify complex data to identify important insights
- Clearly and succinctly articulate those insights in a way that guides business strategies
- Deep qualitative and quantitative research expertise
- Analysing and interpreting results. Plus a strong practical understanding of how to best apply a broad range of research techniques
- Translate business requirements into well-conceived and actionable insight
- Understand business challenges and influence / guide on relevant research requirements
- Enjoys working in partnership with colleagues and suppliers to ensure delivery to specification, using budget efficiently and meeting timelines
- Experience managing a research budget and finding efficient ways to deliver
What the job involves
- Our Research team are great at understanding customers and creating insights from research data! We apply customer research methodologies, running strategic & tactical projects, interpreting the results and delivering clear, well thought out insights
- Working together with other teams across Lloyds Banking Group, you'll get to grips with key business challenges and influence them on the research requirements
- You will have experience of being a great partner with research agencies, crafting clear briefs and working with agencies to deliver. As we also bring some research in-house, experience of delivering quantitative research end to end would be an advantage. This includes taking raw data, analysing, interpreting and translating into clear insights
- Duration: 12-Month Fixed-Term Contract
Application process
- End Date: Sunday 21 December 2025
Our take
Lloyds Bank, part of Lloyds Banking Group, began operations back in 1765 and is nowadays one of the UK’s leading retail and commercial banks. As with many leading banks, the company has dealt with its share of controversy, but it has nonetheless stood the test of time and worked to build back its public reputation in the wake of these setbacks.
As part of its ongoing digital transformation, the company is seeking to put the cloud at the front of its services and systems, and has cited intentions to invest heavily in overhauling its technology infrastructure. All this seeks to serve the modern banking customer, and to compete with the fast-increasing number of alternative banking options appearing on the market.
On top of this, Lloyds Bank has shown great interest in facilitating innovation in the industry, joining as a partner on "FinTech Action Labs" to bring its industry expertise to early-stage FinTechs. The company continues to enhance its online and mobile services (it is the UK's biggest mobile bank), as well as expanding its partnerships with digital banking companies.
Steph
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Company benefits
- Flex cash: This is 4% of your basic salary and can be used to spend on the benefits of your choice, or you can choose to take it as a cash top up in your monthly salary.
- A generous holiday allowance: You’ll be eligible for a minimum of 22 days holiday (excluding bank holidays), rising to 30 days based on length of service and grade.
- A flexible way of working: Whether you want flexibility over your location or when you log on, together we can create an approach that works for you and for the business.
- Family leave: Up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks, and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave.
- Health insurance: Our company funded Private Medical Benefit provides all colleagues with access to good quality medical care, including accommodation, nursing care and specialist advice.
- Colleague Offers: Get discounts on everything from electrical items to cinema tickets and weekly food shopping. You can share this benefit with up to ten family members or friends.
- Financial products: Take advantage of our great financial products, some at a discounted rate, including current accounts, home and car insurance and loans.
- Share plans: Participate in Sharematch and receive matching shares of up to £45 a month from the company, and you can choose to participate in Sharesave, our combined savings and share option plan.
- Pension: We offer a generous pension plan, with all joiners being automatically enrolled in our 'Your Tomorrow' scheme. You can decide how much you save and get a say in where your contributions are invested.
Company HQ
City of London, London, UK
Leadership
Charlie Nunn
(Group Chief Executive)Spent nine years at HSBC, including as Group Head of Wealth Management and Digital, and as CEO of Wealth and Personal Banking.
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