People Operations Coordinator , Whatnot
$70-80k
+ Offers Equity
Live stream platform & marketplace for collectibles
Posted today
Live stream platform & marketplace for collectibles
501-1000 employees
Posted today
$70-80k
+ Offers Equity
501-1000 employees
Company mission
Whatnot missions is to enable anyone to turn their passion into a business and bring people together through commerce.
Role
Who you are
- Curious about who thrives at Whatnot? We’ve found that embodying a low ego, growth mindset, and high-impact drive goes a long way here. As our next People Operations Coordinator:
- You’ve got 1+ years of experience in People Ops, HR coordination, or a similar role—ideally in a fast-paced or remote-first environment. Bonus points if you’ve supported onboarding
- You have hands-on experience with Workday and are comfortable navigating employee records, data entry, and basic workflows
- You’re comfortable with tools like Google Workspace, Slack, Zendesk, Navan, and Slab or Notion—or excited to learn your way around them quickly
- You’re organized, proactive, and detail-obsessed, but flexible enough to roll with changing priorities
- You communicate clearly and kindly, especially over Slack and email—you know how to make people feel seen, even when things are moving fast
- You’re curious and eager to learn, with a strong sense of ownership over your work
- You’re great at managing tasks independently, but you love working on a team that jumps in to help each other out
- You like making things better—whether it’s fixing a broken process or updating a help doc, you notice the small stuff and care enough to improve it
- You’re excited about being part of a team that supports every Whatnaut, and you take pride in helping people feel welcome, informed, and supported
What the job involves
- The People Team at Whatnot is on a mission to make this the most people-centric company in the world. We champion every stage of the employee experience with precision, empathy, and integrity—from onboarding to offboarding, and everything in between
- We’re looking for a People Operations Coordinator to lead onboarding and support the day-to-day workflows that shape the employee experience at Whatnot
- This is a great entry point for someone who’s excited to build a strong foundation in People Ops—and finds joy in making the little things feel seamless and human
- You’ll handle everything from pre-hire setup to Day 1 logistics, partner with teams like IT, Legal, People Business Partners, and Recruiting, and be a go-to for employees through our People Helpdesk
- If you’re organized, detail-oriented, and love bringing calm to busy moments—especially behind the scenes—you’ll thrive here
- Own onboarding from start to finish. You’ll manage all the moving pieces—from welcome emails and I-9 verifications to shipping swag and coordinating with IT to get laptops delivered on time
- Support in-person onboarding moments. While we’re a remote team, you’ll help coordinate any onboarding-related travel and activities at our LA hub, in partnership with the Talent Development team
- Partner with teams across the business. You’ll collaborate with People, Finance, IT, Legal, and other departments to support employee processes throughout the full lifecycle—from onboarding to offboarding and everything in between
- Keep our systems up to date. You’ll help with data entry in Workday, making sure employee records stay accurate for job changes, departures, and one-time payments
- Handle compliance logistics. You’ll process unemployment and workers’ comp claims, track related documentation, and help us stay audit-ready at all times
- Be a go-to for employee questions. Through our People Ops Helpdesk, you’ll answer Tier 1 questions and help point folks in the right direction when they need more support
- Help us stay organized and audit-ready. You’ll keep an eye on data accuracy, support compliance audits, and make sure important documentation doesn’t slip through the cracks
- Jump in on People Ops projects. Whether it’s refreshing content in Slab or helping with employee experience programs, you’ll support projects that make our team run smoother
Our take
The collectible toy market is large, and Whatnot has built a unique social platform that enables sellers to use livestreams to showcase their products and reach more buyers. The company’s focus is on collectible toys, some of which are rare and can cost thousands of dollars, and has also expanded to sports cards.
The idea of Whatnot was led by buyer trends. Instagram's live feature became a popular place for selling toys and trading cards, but of course was not set up to facilitate bidding or handling payments after a sale occurs. Whatnot combines live showcasing with follow-up sale capabilities, thus serving the community in a more novel way than established collectibles market players such as eBay.
The company has grown fast. It was established in 2019 and has already expanded from its original category - Funko Pop figurines - to Pokemon cards, pins, sports cards, and many more. There is still plenty of scope for expanding into new categories, as the company aims to establish itself as the go-to for this large niche, which will be facilitated by the strong levels of funding that Whatnot has raised.
Steph
Company Specialist at Welcome to the Jungle
Insights
54% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2025
$265m
SERIES E
Jul 2022
$260m
SERIES D
Total funding: $749.2m
Company benefits
- Wellness: Health, dental, vision, and life insurance plans. We also cover some of the cost for your dependents as well.
- Compensation: Full-time Whatnauts receive equity, a WFH stipend to support your remote workspace and a monthly stipend to dogfood the app.
- Recharge: Flexible Time Off policy, holiday week off at the end of year, and paid parental leave after 1 year with us.
- Flexibility: Remote-first work culture. We provide a working environment where you're in charge of your time and schedule.
Company HQ
Marina del Rey, CA
Leadership
Grant LaFontaine
(Co-Founder & CEO)Former Product Marketing Manager at Google, Project Manager at Facebook. Also co-founded Kit.
Logan Head
(Co-Founder)Experience in Engineering, including at Maker's Row, Factr, and Flight Club. Former Senior Product Manager at GOAT.
Salary benchmarks
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