Commissions Specialist, Clio
CA$77.4-104.6k
Legal practice management software
Be an early applicant
Legal practice management software
1001+ employees
Be an early applicant
CA$77.4-104.6k
1001+ employees
Company mission
Clio's mission is to build cloud-based and client-centred technology that will transform the legal experience for all.
Role
Who you are
- Action oriented – drives others to take timely action, identifies and seizes new opportunities
- Communicates Effectively – has good verbal and written communication skills and ability to communicate with stakeholders of all levels. Practices active and attentive listening skills to verify understanding
- Ensures Accountability – accepts responsibility for successes and failures of own work
- Decision Quality – has strong organizational skills. Synthesizes information, experience, and inputs to determine the best course of action to achieve results
- Plans and Aligns - ensures that the projects and priorities are aligned with the Clio’s OKRs, and team’s main initiatives
- Drives Engagement – encourages all team members to work toward common goals
- Manages Ambiguity – clearly defines the best course of actions and finds solutions despite incomplete information
- Collaborates Proactively - with the ability to work effectively in cross-functional teams
- Advanced excel, Google sheet skills
- Proven ability to develop presentations with strong visual storytelling
- Experience in translating measurements into recommendations, and connecting multiple data sources and building dashboards in data visualization tools (CRMA, Looker, Google Sheets)
- Knowledge of statistical modeling techniques (e.g. multivariable regression analysis)
- Experience with querying (e.g. SQL/SAQL/SOQL for collecting data from multiple data systems) or programming languages is a plus
What the job involves
- We are currently seeking a Commissions Specialist on our Revenue Operations team
- This role can be performed from our Vancouver office, remotely, or a combination of both
- We are looking for someone who is interested in playing a critical role in execution of the commissions to GTM teams, defining compensation policies, and implementation of systems and tools to automate commissions
- As a Commission Specialist, you’ll be part of the team that values excellence and initiative, loves solving complex challenges, and cares about results
- Your work will have an immediate and meaningful impact on key strategic decisions that shape Clio’s growth trajectory
- You will be surrounded by a talented group of high-performing individuals, seasoned in SaaS and driven by collective success
- You’ll work with our leadership in Revenue Operations, Sales, Finance to drive our GTM strategy
- Manage commissions process, compensation policies, and SPIFF execution and modeling
- Respond in a timely manner to all levels of sales management regarding all issues concerning sales compensation policies and procedures in order to develop and maintain a positive partnership
- Conduct monthly meetings with GTM partners to determine needs in system changes, share training/policy information and improve efficiency of monthly commission processes
- Audit and report commissions, utilizing multiple databases and systems to ensure the sales force is paid accurately and timely. Assists in the maintenance of appropriate accounting and internal controls in completion of these tasks
- Investigate and communicate statistical and commission related concerns to RevOps leadership, and sales management in order to align incentives of the GTM teams with Clio’s GTM strategy
- Create and manage documentation of departmental procedures to ensure consistency in calculations, audits, and all financial processes
- Prepare and ensure data accuracy of the sales data used for commission/sales incentive calculations by the payroll department to make payment to quota carrying teams. Provide data to payroll on a timely basis meeting weekly deadlines
- Creates and runs various sales statistical reports to include: turnover, recognition programs, national programs, referral programs and award recipients
- Ensure data reliability with regards to commission payments and SPIFFs
- End-to-end review of commission processing, customization and commission data and technology integrations
- Identify business needs for reporting, scope system and process requirements as it relates to commissions and compensation plans for GTM teams
- Prior experience with at least one of leading compensation/commission solutions like CaptivateIQ, Spiff, or Everstage is a plus
- Have a general understanding of related finance or operational systems, including the Salesforce, Netsuite, Workday
- Synthesize GTM data, commission payouts, and quota attainment data to create presentations that make fact-based recommendations. Use data for storytelling and presenting research findings to technical and non-technical audiences
Our take
Modern law firms increasingly manage their work digitally but the lack of a specialised remote solution means that workflows have become fragmented. This leads to legal practice managers having to juggle multiple software solutions across various devices.
Clio provides a legal practice management platform designed for law firms, allowing users to manage billing for legal aid cases, access and manage documents and store files across multiple devices. Whilst other startups are operating in this niche, Clio has uniquely focussed on synchronisation across remote devices and on a wide range of integrations, allowing the user to access information from other industry standard software such as Xero and Klyant from within a single interface.
Clio has raised a large amount of investment capital, most recently in a 2021 Series E round which saw the company attain unicorn status with a valuation exceeding $1 billion. This funding is being used to accelerate its product development, hire additional talent, and for expansion into new markets with a focus on the EMEA region, particularly the UK and Ireland.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Company equity
- $500 contribution when you become a parent and/or guardian
- 4-week minimum vacation
- Work from home when you need to (role-specific)
- Parental leave options for moms and dads
- Customizable extended health benefits (including $2000 per year to spend on counseling)
- Wellness programs including an onsite naturopath physiotherapist, and RMT (location-dependent), healthy snacks, and exercise classes
- RRSP-matching
Leadership
Jack Newton
(CEO)Experience as Director of Product Development for Chenomx Inc. from 2004 to 2009. Advisor for Logikcull.com, dealcloser, and Athennian.
Rian Gauvreau
(Board Member)Experience developing legal technology for Gowling Lafleur Henderson LLP from 2000 to 2008. Graduated the University of British Columbia with an M.B.A. in Strategic Management in 2011.
Salary benchmarks
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