Cloud Release Quality Manager, Legion Technologies

• 1 to 3 years of release management experience, preferably in cloud-based software development environments
• AI enthusiast with hands-on ability to build and deploy AI agents (e.g., using LLM APIs, low-code agent platforms, or scripting/automation frameworks) to automate release activities and improve operational efficiency and speed
• Demonstrated experience managing complex release processes in SaaS, PaaS, or cloud-native environments
• Strong understanding of Agile methodologies, DevOps practices, and CI/CD pipelines
• Excellent organizational, communication, and cross-functional collaboration skills
• Proven ability to manage multiple releases and deadlines simultaneously

Desirable

• Are you passionate about building enterprise cloud solutions, and excited about using AI to reinvent how software gets released?
• We are seeking a highly organized, proactive, and technically curious Cloud Release Quality Manager to lead and coordinate software releases across our cloud platforms
• In this role, you will manage release timelines, coordinate cross-functional efforts, drive release readiness, and ensure successful delivery of new features, hotfixes, and enhancements
• Beyond traditional release management, you will champion the use of AI agents and automation to modernize release operations — improving efficiency, speed, and consistency across the organization
• Develop and manage end-to-end release timelines, ensuring milestones are clearly defined and achievable
• Coordinate cross-functional teams including product, engineering, QA, support, and operations to align on release scope and quality goals. Work closely with the cross functional leads to manage release quality goals
• Track release checkpoints, including Definition of Done (DoD) reviews, to ensure feature and infrastructure completeness
• Facilitate go/no-go meetings, ensuring all release stakeholders are aligned on readiness and risk
• Provide clear and timely status updates to stakeholders, including executives, through dashboards, reports, and briefings
• Act as an AI enthusiast and builder: design, develop, and deploy AI agents that automate release activities (e.g., Branch-Diffs status reporting, checklist validation, ticket triage, readiness checks) to improve operational efficiency and release speed
• Automate Release Readiness efforts end-to-end, establishing best practices and standardizing release processes and tooling across the organization
• Identify manual, repetitive release workflows and prioritize them for AI-driven or scripted automation
• Partner with engineering and platform teams to integrate AI agents into existing CI/CD and release tooling
• Confirm completion of necessary documentation, training materials, and internal handoffs ahead of release
• Create and manage deployment tickets for production releases and hotfixes, coordinating necessary approvals and processes
• Ensure all release activities adhere to established compliance and security requirements, and support ongoing compliance audits
• Lead customer defect triage meetings, working with support and engineering teams to prioritize and track issue resolution
• Monitor post-release metrics and feedback to identify areas for improvement in release processes and product quality
• Work closely with customer success and support to understand customer sentiment. Review customer surveys for quality indicators
• Ensure artifacts for compliance (SOC, ISO, etc.) are correct and support audits as required