Implementation Manager, Ottimate
$90-100k
Accounts payable automation
Be an early applicant
Accounts payable automation
201-500 employees
Be an early applicant
$90-100k
201-500 employees
Company mission
To make life a little easier for anyone eager to spend less time on AP and more time growing their business.
Role
Who you are
- The ideal candidate will have a strong background in project management and is experienced in overseeing multiple simultaneous complex implementations at a time
- 3-5 years of proven experience managing complex client deployments and platform implementations, ideally within a B2B SaaS environment
- Proven ability to take a consultative approach to software implementation, partnering with clients to understand business needs and translate them into effective technical solutions
- Technical knowledge relevant to the industries and solutions being implemented
- A strong sense of ownership and a proactive approach to identifying and addressing challenges
- Excellent communication and interpersonal skills, with the ability to build strong client relationships and effectively convey complex information
- Strong project management skills, with the ability to oversee end-to-end project execution, timeline management, and stakeholder communications
- Proficient in project planning, resource allocation, risk management, and managing high-impact projects
- Ability to travel up to 10%
- If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothing in this job posting should be construed as an offer or guarantee of employment
What the job involves
- We are seeking a highly motivated and detail-oriented Implementation Manager to join our dynamic team
- As an Implementation Manager, you will be responsible for designing a unique, seamless implementation experience for each new client
- Shaping the Client Experience: Designing project plans according to each client’s unique needs, resulting in high levels of satisfaction, product adoption, and renewal rates post-implementation
- Stakeholder Governance: Drive accountability across teams by securing stakeholder buy-in across all levels and managing cross-functional stakeholders to ensure adherence to project milestones and implementation timelines
- Overseeing Technical Deliverables: Work alongside our Solutions Services, Professional Services, Engineering, and Product teams to ensure custom and technical work is completed according to timelines
- Interdepartmental Collaboration: Partner with cross-functional teams, including Sales, Product, and Engineering to provide a cohesive implementation experience and resolve any issues promptly
- Process Transformation: Map existing client workflows and re-engineer them into streamlined Ottimate solutions that eliminate manual bottlenecks and maximize AI-driven automation
Our take
Accounts payable is a cumbersome side of financial management for the hospitality and restaurant sectors. High volumes of deliveries, along with the chance of damage to perishable items, means that keeping track of short-term credit to various sellers is a tricky business.
Ottimate's solution is to effect digital transformation across B2B payments and accounts payable in the hospitality sector. The company’s VendorPay allows customers to make payments directly to over 200,000 vendors straight from their AP platform, streamlining and resolving the late payments issue that’s been growing steadily in the sector.
Margins in the sector are famously tight, so even the most modest of operational improvements can make substantial gains for hospitality businesses. Indeed, over 30,000 restaurants, hotels and grocery chains across the US are using Ottimate’s platform, including leading brands such as Best Western, Holiday Inn and Foodtown.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
29% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Nov 2021
$160m
SERIES B
Mar 2017
$4m
SERIES A
Total funding: $164.7m
Company benefits
- Health & Retirement: We offer comprehensive medical, dental, vision coverage as well as a 401(k)
- Paid Time Off: We offer plenty of vacation and personal time off to give you the time to step away, unwind, and recharge
Company HQ
SoMa, San Francisco, CA
Leadership
Barrett Boston
(CEO)Previously CRO and Executive Officer for TriNet. Before that, they were the President of Americas with TravelClick and Vice President at IBM.
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