Training Specialist, Accurx
£35-50k
+ £14.5K Equity
3 days a week in office (Shoreditch, London)
Patient communication for healthcare professionals
Job no longer available
Patient communication for healthcare professionals
201-500 employees
Job no longer available
£35-50k
+ £14.5K Equity
3 days a week in office (Shoreditch, London)
201-500 employees
Company mission
To make patients healthier and healthcare staff happier.
Role
Who you are
- You’re an engaging and captivating trainer
- User and customer experience is a top priority to you
- You pride yourself on building genuine relationships and partnerships
- When you spot something not working, you're quick to raise the issue and be part of the solution
- Versatility is your strong suit - you can work independently or as part of a team
- You’ve used data, automation or AI to make life easier, either in your professional or personal life
- You have a passion for healthcare, Tech for Good or the NHS - we can teach you what you need to know, but you have to be passionate about our mission to Fix Healthcare Communication
What the job involves
- We take customer onboarding very seriously - we’re known for a ‘right first time’ approach when we set up in a practice or hospital, and as a Training Specialist, you will have a huge impact in scaling Scribe usage and adoption across the NHS
- Our products are designed for ease of use across the healthcare space, so ensuring our end users feel confident is essential - this is where you come in
- Running training sessions for our users on Accurx Scribe: this could be online or in person in NHS settings across the UK, covering between 30-300 people per session
- Demo-ing the full functionality of Accurx products: our products are updated regularly, so ensuring you’re fully up to speed on what’s new and what’s coming for our users is essential
- Designing, building and testing new training content: you’ll get to deliver content how you want to and try new things
- Using data, automation & AI to improve: we’re working on becoming truly AI native in 2026, and we’re looking to adopt new practices to bring in automation and AI to make the lives of us and our end users even easier
- We are an office first culture and ask that you’re in our (dog-friendly) Shoreditch office 3 days a week, with core hours of 10am-4pm
Salary benchmarks
Our take
Communication between patients and nurses/doctors has typically happened via telephone call or post. This outdated technology is costly and doesn't exactly provide a great experience. Accurx has stepped in to solve this problem with its communication and collaboration platform.
Accurx allows GPs and other healthcare providers to communicate more efficiently with their patients and with each other in order to deliver top-quality care. Its products are now used in over 95% of GP practices, a huge testament to the value of Accurx's platform.
Since raising considerable funding, Accurx has been focused on growing its team and developing its products, including batch messaging between clinics and patients, to help care sites ease the burden of long wait lists and understaffing. Alongside this, the platform recently partnered up with Tandem Health to launch an AI scribe tool for use across the NHS, so GP practices can save valuable time. Together, these developments put Accurx ins a strong position for even more growth and impact across the healthcare sector.
Steph
Company Specialist at Welcome to the Jungle
Insights
56% female employees
30% employee growth in 12 months
Glassdoor (3.6)
Company
Funding (2 rounds)
Sep 2021
$36.9m
SERIES B
Mar 2019
$11.8m
SERIES A
Total funding: $48.7m
Company benefits
- Breakfast & lunch in the office
- Flexible working
- Access to Happl, a flexible benefits provider
- Meaningful share options
- Allocated L&D budget
- Advance Parental Leave policy
- Monthly team socials
Company values
- Fix healthcare communication
- Raise the bar
- Be a driver, not a passenger
- Succeed together
- Move with urgency
- Be relentlessly resourceful
- Embrace challenge
Company HQ
London, UK
Articles
Leadership
Jacob Haddad
(Co-Founder)Began their career in Healthcare Consulting with Newton Europe and Outcomes Based Healthcare.
Diversity, Equity & Inclusion at Accurx
- Each health system is made up of a diverse workforce, serving 100% of the population. We are building for them, not us. We can only transform health systems if we build a diverse team, rich with different backgrounds, opinions and personalities.
- We particularly welcome applications from those who are significantly underrepresented in the technology sector, such as women, trans people, non-binary people, people with disabilities and people from black and underrepresented ethnic communities.
- You can find more information about Diversity, Inclusion and Belonging at Accurx on our Candidate Hub - https://accurx.notion.site/Diversity-Equity-Inclusion-Belonging-DEIB-24cc8751696f4434b4af64efd9de1b1a
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