Global Payments Operations Specialist, Carrot Fertility

• Bachelor's degree in Economics, Finance, Business Administration or related field
• 2+ years of professional experience in payment operations at a fintech or payments company or equivalent experience in banking
• Strong understanding of payment processing workflows, including cross-border payments, currency conversions, and reconciliation
• Experience working with payment platforms such as Stripe, Modern Treasury, Airwallex, and Corpay
• High level of integrity, initiative, motivation and curiosity
• Strong analytical skills, detail-oriented, and solid ability to communicate verbally and in writing
• Strong knowledge of Microsoft Excel and/or Google Sheets
• Comfort working and communicating with cross-functional teams and outside customers
• Self-starter with the ability to effectively plan, coordinate, and deliver results with minimal guidance

Desirable

• Carrot is seeking a detail-oriented and analytically driven Global Payment Operations Specialist to join our growing team. In this role, you’ll help ensure the accuracy and efficiency of global payment processing while partnering closely with Customer Success and Member Success teams
• You’ll also have opportunities to improve operational workflows, create or refine process documentation, and contribute to automation, scalability, and product enhancements that strengthen Carrot’s global payment experience for our members
• The Global Payment Operations Team sits within Carrot’s Product organization and focuses on money movement, financial operations processes, and delivering an exceptional member experience. We collaborate cross-functionally to support Carrot’s rapidly growing global business