Senior Product Manager, Mercury
Activation
$200.7-250.9k
Canadian employees (any location): CAD 189,700 - 237,100. + Stock Options
Banking services for startups
Open for applications
Banking services for startups
501-1000 employees
Open for applications
$200.7-250.9k
Canadian employees (any location): CAD 189,700 - 237,100. + Stock Options
501-1000 employees
Company mission
To make scaling tech companies simpler with a personalized banking stack for startups, and power the next generation of companies that will shape the American industry.
Role
Who you are
- We’re looking for a motivated product leader who cares deeply about craft and feels energized by opportunities to work across product teams to deliver a cohesive experience for our users
- 7+ years of product management experience, ideally with horizontal, platform, or lifecycle teams; especially those accountable for delivering a quality user experience across surfaces. Bonus points for owning customer journeys or growth funnels in a product-led company
- Strong product intuition, with the ability to turn complex, cross-cutting problems into clear strategy, and to bring others along with your thinking
- Comfort working across disciplines, you’ve collaborated with design, engineering, marketing, and data teams, and know how to drive momentum even when no one reports to you
- A hands-on approach to execution, you’re just as comfortable getting into the details of UX, lifecycle triggers, or onboarding copy as you are shaping vision or setting goals
- Enthusiasm for working with talented (and opinionated) peers, and the maturity to engage thoughtfully and openly in a collaborative environment
What the job involves
- We’re looking for a product manager to lead this effort: to guide customers from their first deposit to their first “aha” moment, and to design the systems that help them keep discovering value every single day
- Done well, this work is invisible but essential, more choreography than funnel, more intuition than automation
- Activation is one of the most important levers we have to grow Mercury, and to grow with intention
- It’s how we turn new signups into enduring customers, introduce the full depth of what Mercury can do, and create the foundation for long-term relationships
- This role is at the center of that motion
- You’ll help shape how people first experience Mercury, guide them toward value, and design systems that help them build trust, momentum, and confidence
- It’s subtle, foundational work, quietly powerful in shaping how our customers grow, and how we grow with them
- Own the end-to-end user journey from deposit to meaningful engagement, increasing the likelihood that customers take their next best step – whether that’s sending a payment, creating a card, or adopting a financial workflow
- Proactively discover and define opportunities to level up the craft, strategy, and execution of our Activation team
- Set the direction and define prioritized roadmaps for the team; ensuring we’re focused on work that solves user problems, enables product teams, and maximizes customer value
- Build systems that drive activation through in-product experiences, lifecycle marketing, and experimentation across surfaces like the dashboard and onboarding flow
- Define customer lifecycle strategies for different segments and product surfaces, identifying key inflection points and sequencing the right product interventions
- Partner cross-functionally with Growth Marketing, Revenue, and Product teams to align activation efforts with broader customer journey and business goals
- Use data and user insights to develop hypotheses, design experiments, and measure impact; not just feature usage, but customer progress and business value
- Help develop sticky experiences that make it simple for customers to adopt and find repeatable value across our platform
Our take
Frustrated by the archaic, fee-laden banking services offered to entrepreneurs, the founders of Mercury set out to create a better solution. They envisioned a platform that was dynamic, tech-driven, and free from unnecessary fees.
Mercury delivers on this vision by automating business payment processes, offering FDIC-insured accounts, and providing full API access, empowering entrepreneurs with greater control and efficiency. This approach stands in stark contrast to traditional startup banking, which often burdens young businesses with high fees and limited functionality.
By prioritizing user experience and offering a free service tier, Mercury has attracted over 100,000 businesses and achieved a $1B valuation in 2021. As a rising unicorn in the stagnant world of startup banking, mercury is poised for continued growth, constantly adding new features and expanding its team to further disrupt the industry.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
50% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Mar 2025
$300m
SERIES C
Jul 2021
$120m
SERIES B
Total funding: $450.9m
Company benefits
- Health, dental, & vision
- 12+ weeks of paid parental leave
- $600 USD custom WFH equipment setup
- Unlimited vacation policy (with a mandatory minimum)
- Retirement matching up to 4% of base salary (401k/RRSP)
- Paid 6-week sabbatical after the 5-year mark
- Annual $1K USD learning & development budget
- Unlimited book budget
- Weekly $100 USD food budget
- Monthly $100 USD wellness budget
- Monthly $50 USD cellphone reimbursement
- Pet-friendly offices with free tea & lunch
Company HQ
SoMa, San Francisco, CA
Leadership
Jason Zhang
(COO)Studied Biology at Stanford before spending over 4 years at Heyzap in Business Development.
Immad Akhund
(CEO)Graduated from the University of Cambridge, then worked as a Software Developer at Aquila and Bloomberg. Also founded Clickpass and Heyzap, and was a Part-time Partner at Y Combinator.
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