Account Manager, Vox Media
$80-90k
Independent media company
Be an early applicant
Independent media company
1001+ employees
Be an early applicant
$80-90k
1001+ employees
Company mission
To shape the future of the media industry.
Role
Who you are
- 2+ years executing high-volume digital advertising and/or podcast campaigns; agency or publisher experience preferred
- A strategic thinker who connects Vox Media's product mix to client KPIs
- A proven communicator: clear under pressure, comfortable presenting performance to a room, skilled at turning client requests into next opportunities
- Organized and capable of juggling multiple high-priority campaigns and tasks
- Familiar with project management systems and order management systems preferred
- Fundamental knowledge of Megaphone, Google Ad Manager (GAM), and Doubleclick Campaign Manager (DCM) preferred
- Proactive, adaptive, and genuinely invested in Vox Media's editorial brands
What the job involves
- The Account Manager owns post-sale execution across all campaign types — digital media, programmatic, branded content, editorial sponsorships, experiential, social, and audio
- The extension of the sales team once a deal closes: the person clients trust to protect their investment, the internal authority who keeps all teams aligned, and actively looking for the next opportunity to grow the account
- Accountable for on-time, high-quality delivery. This role will collaborate with multiple teams with the media business, including ad operations, editorial, creative, legal, accounting, production teams
- Serve as the main point of contact for clients and agencies from verbal through wrap and renewal, building the kind of trust that makes you a natural extension of the sales team in post-sale
- Lead client communications and campaign execution via asset collection, proactive troubleshooting, reporting and performance
- Feed historical insights into pre-sale strategy for returning clients
- Manage a high-volume book of business spanning large, complex campaigns and smaller, fast-moving ones
- Act as the internal authority on each client's campaign intricacies, advising operations, editorial, creative, and production teams
- Remove blockers, enforce scope, and keep all campaign elements launching on time, minimizing revenue risk
- Lead legal conversations on terms and usage rights
- Support Revenue Accounting with billing actualization
- Proactively identify and pitch upsell opportunities
- Monitor performance and revenue risk in collaboration with AdOps, using strong results as the entry point for expansion conversations
- Optimize campaigns to hit or exceed KPIs, since performance is your best upsell pitch
Our take
Whilst magazines and newspapers are not as popular as they once were, digital journalism is alive and well. However, many people feel that digital content is becoming less natural and informative, and instead has become focused on sensationalism and ‘click-bait’ as a means of advertising.
Vox Media publishes media across various digital platforms, focussing on providing insightful and informative journalism through storytelling, commentary, and cultural conversation. Whilst the company's editorial networks are meant for entertainment purposes, they do this through a means that increases awareness and interest of affiliate brands.
Marketing through digital publishing is nothing new, but Vox Media has an interesting perspective by producing content that inspires readers to follow up on a brand, rather than suggesting they do. With numerous acquisitions at its back, and substantial investment to play with, the company will doubtless continue to scale its brands and operations.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-13% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Aug 2015
$200m
SERIES F
Dec 2014
$46.5m
SERIES E
Total funding: $307.7m
Company benefits
- Work from home opportunities
- Comprehensive and inclusive physical and mental healthcare
- 401k program for eligible employees
- Learning and development opportunities
- Employee-assistance programs
- Flexible arrangements depending on job responsibilities
- Generous paid time off
- Expansive parental leave
Company HQ
Dupont Circle, Washington, DC
Leadership
Jim Bankoff
(Chairman & CEO)Jim served as President of Netscape for 2 years before joining Aol as President in 2000. They left after over 6 years to serve as Senior Advisor of Providence Equity Partners and co-found Vox Media in August 2008.
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