Customer Success Manager, StackOne

At StackOne, we use cutting-edge tools and services to empower our developers and ensure high-quality solutions for our customers. Our tech stack includes advanced AI for code generation and best-in-class monitoring solutions. We make technology decisions quickly and aren't afraid to course-correct when needed. This agile approach allows us to respond to customer requirements quickly and effectively.

From the outset, the StackOne founders had a vision to simplify complex workflows and enable seamless connections across various platforms. We strive to empower businesses with efficient, reliable, and innovative integration solutions, ensuring they can focus on what matters most—delivering value to their customers. This vision is being realized by having a strong team fully focused on this mission. It has resulted in a collaborative, supportive culture where all voices are heard and everybody has the opportunity to contribute. This environment fosters innovation, promotes continuous improvement, and ensures that we are always aligned with our mission to deliver exceptional integration solutions for our customers.

At StackOne, everybody contributes from day one to our customer success, and our inclusive culture ensures that each team member's efforts are visible and valued. We regularly celebrate achievements, acknowledge everyone's contributions, give deserved credit, and provide opportunities to work on really interesting projects. This culture of recognition and opportunity not only motivates our team but also ensures that we continue to deliver exceptional solutions to our customers. At StackOne, we are committed to creating an environment where everyone can thrive and succeed.

It's very easy to talk with leadership about the plan for the business, where we're succeeding and where we can do better. The whole team is regularly asked for feedback and suggestions that has shaped our benefits, processes, and more.

Each team member is approachable and happy to help, contribute or answer questions. There's a great sense of unity toward a common goal, and I trust fully that when an action point is agreed upon, it will be carried out.

Guillaume and Romain combined as CTO and CEO respectively are a rare combination of skill, knowledge, insight, and high EQ. Every decision I've seen is smart, reasoned and backed up with a good logical case or well understood data. I've worked with them in other organisations and is a big part of why I wanted to join StackOne.

It's great that the team trusts and respects my skillset, giving me the freedom to approach design tasks in a way that is incredibly fulfilling. The ability to own the design landscape, suggest approaches to work, and iterate with the team on feedback is brilliant. It's also exciting to be on the bleeding edge of a technology and use design to bring it to life in the best way possible.

It's special to work in a team in which every individual cares deeply about their craft (from dev to sales), but is also incredibly hard working, whilst respecting how everyone works and their personal time. It's the perfect balance.

After coming from an enterprise company background where ulterior motives are common place, it's refreshing to work at StackOne where you can be completely honest about both work and life. I feel this approach always leads to a better working environment that fosters greater results, as well as more meaningful relationships in work and life.