Payments Analyst, loveholidays

Salary not provided
SQL
Python
Looker
R
Power BI
GSuite
Junior and Mid level
London

3+ days a week in office

loveholidays

Holiday booking service

Be an early applicant

loveholidays

Holiday booking service

201-500 employees

B2CTravelLifestyle

Be an early applicant

Salary not provided
SQL
Python
Looker
R
Power BI
GSuite
Junior and Mid level
London

3+ days a week in office

201-500 employees

B2CTravelLifestyle

Company mission

Loveholiday's mission is to create the ultimate online travel experience.

Role

Who you are

  • Bachelor's degree in Finance, Accounting, Economics, or a related field
  • Advanced knowledge of data analysis tools (e.g., SQL, Python, R)
  • Strong analytical and problem-solving skills
  • Proficient in financial modelling, budgeting and forecasting
  • Experience working with large and complex data sets
  • Excellent communication and interpersonal skills
  • Ability to translate technical findings into clear and actionable recommendations

Desirable

  • Master's degree in Data Science, Statistics, or a related field
  • Experience in Virtual card payments and rebate structures
  • Knowledge of machine learning and statistical modelling techniques
  • Experience with data visualisation tools (e.g., Looker, Power BI, Google Suite)

What the job involves

  • The Payments Operations Analyst at loveholidays is a newly established role within the Finance division
  • You will report to the Director of Payments and you will have the opportunity to influence the future of our payments operations by providing data driven insights and recommendations. This applies to both customer (pay-in) as well as supplier payments (pay-out)
  • Due to the cross-functional nature of Payments, you will work very closely with the dedicated Product and Engineering functions responsible for Payments, as well as a multitude of internal and external stakeholders
  • As our Payments Analyst, you will be responsible for analysing large and complex payment data sets from various sources to identify trends, patterns, and opportunities for optimisation
  • You will leverage your analytical skills, as well as your knowledge of the payments industry key drivers, to provide valuable insights and recommendations that drive KPI improvements and support strategic decision-making
  • Whether this is analysing what is driving the movement of the key fee components, or forecasting fees based on the implementation of new initiatives, your input will help the team achieve better visibility of the impact of the various initiatives as well as forecast more accurately
  • Gather, clean, and analyse large and complex payment data sets from diverse sources.
  • Identify trends, patterns, and anomalies within the data to uncover insights
  • Utilise advanced data analysis techniques (e.g., statistical modelling, machine learning) to extract meaningful information
  • Develop comprehensive reports, dashboards and visualisations to communicate findings to stakeholders
  • Provide detailed analysis including creation of financial models to support strategic and operational decision making
  • Provide actionable recommendations based on data-driven insights to improve payment processes, reduce costs and increase revenue
  • Identify opportunities for process automation, fraud prevention, and risk mitigation

Application process

  • The interview journey:
  • TA screening - 30 mins
  • 1st stage with Hiring Manager - 45 mins
  • 2nd stage with key stakeholder/s including a task to present, in office - 1 hour
  • Final stage with VP Commercial Finance - 30 mins

Salary benchmarks

Data Analysis & BI

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Insights

44% female employees

39% employee growth in 12 months

Company

Company benefits

  • Discounted holidays for you, your family and friends
  • 25 days of annual leave + bank holidays
  • Company pension contributions at 5%
  • Individual training budget for courses, seminars and memberships to professional bodies
  • High degree of autonomy in a strong collaborative environment
  • Cycle to work scheme, season ticket loan and eye care vouchers
  • Hybrid working with 3 days working in our office (London) and 2 days WFH per week
  • Sustainably sourced fruit baskets in the office kitchen
  • Increased annual leave for long service
  • Ability to buy and sell annual leave
  • Enhanced maternity pay = 6 weeks of full pay and 20 weeks at 50% pay
  • Enhanced paternity pay = 4 weeks of full pay

Funding (2 rounds)

Oct 2016

$4m

EARLY VC

May 2011

$2.7m

EARLY VC

Total funding: $6.6m

Our take

Travel, both domestic and overseas, has been a huge part of the British economy since the late 20th century. In 2019, UK residents spent £43 billion on foreign holidays - almost double the amount spent a decade before.

Despite travel companies suffering considerable reputation damage back in 2020, as they struggled to refund customers whose booked holidays were suddenly cancelled, the appeal of companies like loveholidays to holidaymakers will undoubtedly endure seeing as they make the process of booking holidays much easier.

In the nearest future, loveholidays will need to focus on maintaining its reputation, especially given the wide array of direct competitors who could steal market share. At present, however, loveholidays is still one of the fastest growing online travel agents. If it can keep up the practices which have brought it success over the past 10 years, loveholidays is still in a good position to keep its growth strong for few years to come.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle