Product Manager, CB Insights
User Retention & Engagement
$108.8-137.8k
+ Bonus
Insights powered by machine learning
Job no longer available
Insights powered by machine learning
201-500 employees
Job no longer available
$108.8-137.8k
+ Bonus
201-500 employees
Company mission
To enable every organisation to make smarter decisions about tech.
Role
Who you are
- You solve customer problems. You’re endlessly curious about their needs, desires, fears, and work, and reveal real problems through incisive interviewing and analysis
- You have deep empathy for users and consider every detail of their experience, from UX to copy to positioning to the buying process
- You’ve shipped new products or features end-to-end, from ideation to delivery to continuous improvement
- You’re impatient and relentless
- You write and think clearly
- You display executive presence with senior leaders and clients. You focus on what matters, answer questions directly, and speak to facts over selling
- You’re compelling with large audiences. You tell stories using data and customer experiences
- You bring energy and clarity. Other functions want to work with you
- You’re fascinated by artificial intelligence. You’ve experimented with LLMs at work or in your free time and you take a perspective about how it can transform work–both yours and your customers’
- At least 5 years’ experience, with 3 in product management for enterprise SaaS
What the job involves
- You will lead a product development team focused on user retention and engagement
- Your team’s surface area includes the personal briefing–an AI created analysis of events unique to each user–personalization, alerts, notifications, and lists
- Solve problems for customers, using qualitative (interviews, user testing) and quantitative (usage analysis, experimentation) means to discover pain, define problems, and validate solutions
- Shape new initiatives by working backwards from the customer experience to write compelling mock press releases and FAQs. Articulate, defend, and develop your point of view with C-level stakeholders
- Drive new initiatives with extreme focus, top speed, and rigorous quality
- Serve as product owner for a top-notch development team. Organize the backlog, crush blockers, minimize distractions
- Collaborate tightly with your designer and engineering lead as a trio to lead your team
- Prioritize your team’s roadmap based on customer value and commercial impact, with 60 days of defined work and 6 months of visibility into the future
- Get your hands dirty on everything from QA to data labeling to prompt engineering. No job is too small
- Frame positioning and propose pricing & packaging. Work with marketing and enablement to equip GTM. Present internally and with customers
- Define, report on, and deliver improvements in user retention and engagement
Our take
Market research is a vital part of any large-scale business's strategy, but obtaining usable intelligence can be time-consuming and complex. CB Insights solves this problem by providing enterprises with effective and actionable market insights.
CB Insights leverages a mixture of machine learning, algorithms, data and visualisations to give companies a fuller picture of the market. This has helped set it apart from rival firms and allowed it to accrue an impressive client list that includes the likes of Microsoft and Wells Fargo.
In 2022, CB Insights was offered a $100M acquisition fee, but its leadership declined, a testament to their confidence in the company's value. Its newsletter readership figures, turnover and client roster reinforce this view, and will no doubt give CB Insights an advantage in the years to come.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
35% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Nov 2015
$10m
SERIES A
Aug 2015
$1.2m
GRANT
Total funding: $12.5m
Company HQ
Garment District, New York, NY
Leadership
Anand Sanwal
(Co-Founder & Executive Chair)Previously worked as Vice President of American Express, and was MD of Atlas Fine Chemicals.
Share this job
View 8 more jobs at CB Insights