Partner Manager, 7shifts

• Experience in SaaS sales or partnerships with a proven ability to build relationships that drive revenue while delivering exceptional partner experiences
• You excel at relationship development - you're energized by working with others and have the communication and interpersonal skills to develop lasting trust with partners at every level, from field reps to the C-suite
• A hands-on operator mindset - you build process, run the playbook, measure everything, and aren't afraid to jump on a plane to fix something in market when needed
• Highly organized with the ability to manage multiple partners and competing deliverables simultaneously, without dropping the ball
• You lead with integrity, kindness, and respect - confident enough to challenge the status quo while remaining open to diverse perspectives and collaborative problem-solving
• We know you might not check every box, and that’s okay. If you’re excited about this role, inspired to contribute to a meaningful product, and eager to share ideas that drive real change, we’d love to hear from you

Desirable

• As the Partner Manager at 7shifts, you will be the liaison between 7shifts and its channel partners - building and deepening long-term relationships that drive revenue growth, enable partner success, and strengthen our position in the restaurant technology ecosystem
• Your key focus will be owning and scaling our US Foods partnership while maintaining a portfolio of other key POS partners and resellers
• With this portfolio, your responsibility will be to create executive alignment with all partners, turning the relationship into a consistent pipeline and revenue
• Reporting to the Manager, Partnerships, you'll own partner engagement, enablement, and go-to-market strategy for a defined set of partners, while collaborating closely with Sales, Growth, and Marketing teams
• Serve as the primary owner of the US Foods partnership nationally - building multi-threaded relationships across corporate, divisional, and field levels, and running a structured governance cadence including regular working sessions, executive QBRs, and annual planning
• Own the partner engagement strategy for a defined set of partners, including the reseller channel across multiple POS, developing go-to-market plans, co-marketing campaigns, business goals, and success metrics that align with 7shifts' revenue objectives
• Build and execute field-level market plays in collaboration with Sales, including ICP targeting, outreach sequences, and objection handling, to drive a qualified pipeline through partner channels
• Lead training and enablement initiatives, including onboarding, lunch-and-learns, and field kits, that deepen partner expertise in 7shifts solutions and ensure sellers know how to leverage partner programs to open doors
• Attend and host partner events across the country, being responsible for organization, swag, booth management, and in-person partner engagement
• Track and report on partner performance through dashboards, partner lead pipelines, win rates, and revenue attribution - enforcing process hygiene and surfacing risks proactively
• Collaborate cross-functionally with Account Executives, Sales Development, Marketing, and Product to align on strategy, remove blockers, and maximize qualified referrals