QA Automation Engineer, SWTCH

• 5+ years of experience in Software Quality Assurance, including 3+ years focused on test automation
• Experience in testing web applications, APIs, mobile apps and backend services
• Experience designing an automated testing practice from scratch — not just extending one that already exists
• Comfort partnering with Product Managers who rely on you to help surface testing needs and edge cases
• Hands-on experience with test automation frameworks (Playwright, Cypress, Selenium, or similar)
• Experience testing REST APIs (Postman or similar)
• Proficiency in Python and/or TypeScript; Ruby experience is a plus given our Rails services
• Experience with Git, CI/CD pipelines, and Agile practices
• Experience mentoring or upskilling other engineers in testing practices
• Strong analytical and troubleshooting skills; excellent communication

Desirable

• We're looking for a QA Automation Engineer who is passionate about software quality and automation to help ensure our products are reliable, scalable, and deliver an exceptional customer experience
• Today, our automated test coverage is unit tests and some integration testing — we have no systematic automated coverage of end-to-end user flows
• That's the gap this role exists to close
• You'll design and build our automated E2E testing practice from the ground up, working closely with Product and Engineering to make sure we stop shipping regressions as we scale
• You'll have real latitude here: this isn't a role where testing requirements arrive fully formed
• Product can tell you what the product needs to do; figuring out how we verify it actually does that reliably is yours to define
• Decisions live as close to the work as possible — you'll own how testing gets built, not just execute a checklist someone else wrote
• We're kind, not nice — we say the hard thing early, in a way that respects the person hearing it. Feedback is specific and timely, not saved for a review cycle
• We ship in small increments and treat real usage as the fastest way to learn what's working
• We hold strong opinions loosely — bring conviction, stay open to being wrong
• Guide Product Managers in translating use cases into testable requirements and edge cases — PMs bring the "what," you bring the "how do we know it actually works."
• Own the definition of test strategy and testing standards, and design our automated E2E / user-flow testing approach from scratch
• Develop and execute automated functional, regression, integration, and end-to-end test suites
• Implement the automated portions of the testing plans you define
• Mentor and train engineers on writing, maintaining, and extending automated tests — part of this role's mandate is building testing capability across the team, not just within QA
• Perform manual/exploratory testing where automation isn't yet in place
• Identify, document, and track defects, working with engineering to drive timely resolution
• Integrate automated testing into CI/CD pipelines
• Monitor test execution, analyze failures, and continuously improve coverage and reliability