Order Management Specialist, Egnyte
$80-100k
3 days a week in office (Mountain View, CA)
Cloud content governance platform
Be an early applicant
Cloud content governance platform
1001+ employees
Be an early applicant
$80-100k
3 days a week in office (Mountain View, CA)
1001+ employees
Company mission
To enable organizations of all sized to unlock their content's full potential.
Role
Who you are
- Bachelor’s degree in Business, Finance, or a related field
- Proficiency in Excel (including pivot tables, lookup formulas, and data validation)
- Strong working knowledge of Salesforce; experience with Salesforce Billing is preferred
- Detail-oriented with strong problem-solving and analytical skills
- Excellent time management and multitasking abilities
- Clear communicator with the ability to work independently and cross-functionally
What the job involves
- Our Order Management team is responsible for turning signed contracts into accurate, activated customer accounts. This team is essential to our revenue operations, ensuring customers are deployed on the right plans, billed correctly, and set up for a smooth experience from the start
- You’ll help drive operational excellence by processing contracts, identifying and resolving discrepancies, and working cross-functionally with Sales, Legal, Finance, and Customer Success
- Your attention to detail and problem-solving skills will help ensure our customers are onboarded correctly and our business runs efficiently
- This role is a critical part of how we deliver value to customers and recognize revenue — your work directly supports the company’s growth and success
- Review orders and contracts in Salesforce to ensure compliance with product structure and internal policies
- Process and manage sales orders and contracts in both our internal billing system and Salesforce
- Identify and resolve issues related to contract accuracy, system discrepancies, and application or deployment errors
- Monitor and manage the inquiry queue, ensuring timely responses within defined SLAs for both internal and external partners
- Collaborate with Legal, Sales, Deal Desk, and Finance to resolve non-compliant orders and remove deployment bottlenecks
- Support month-end close activities and assist with quarterly financial reviews and audits
- Stay adaptable as our product offerings evolve, with the ability to handle technical and contractual changes
- Effectively manage multiple priorities and deadlines in a fast-paced environment
- Contribute to process documentation and participate in continuous improvement initiatives across the department
- Hybrid work model - 3 days per week at our Mountain View office
Our take
Cloud-based solutions for data management, security and GDPR compliance are increasingly important to the management of tech businesses. However, the tools currently used are modular and result in systems becoming complicated and time-consuming to use effectively.
Egnyte provides an integrated solution for GRDP compliance and data security. The startup reduces the likelihood of digital threats whilst maximizing efficiency for data management and compliance. Through these means, the software can locate, secure and lock down data to ensure security and compliance are taken care of within a single software package.
The company originally focused on data management, offering compliance and security as optional add-ons. However, due to the increasing complexity of data regulations, Egnyte switched to a more unified approach. The company is held in high regard, within an industry set to reach a value of $36.81B by 2029, ranking number 1 in several G2 reports.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2018
$75m
GROWTH EQUITY VC
Dec 2013
$29.5m
SERIES D
Total funding: $137.5m
Company benefits
- Comprehensive benefits
- Company equity depending on role and level
- Flexible hours and generous time off (RTO, Responsible Time Off) to help support your work-life balance
- Paid holidays and sick time
- 401(k) Retirement Plan (Traditional and Roth)
- Health Savings Account (HSA) and Employee Assistance Program (EAP)
- Paid Maternal, Paternal, and Adoption Leave to help you grow your family
- Modern and collaborative offices located in Spokane, WA; Draper, UT; Raleigh, NC; Mountain View, CA; Reading, England, and Poznan, Poland
- Gym, cell phone, and internet reimbursement
- Free well-being apps such as Calm, Ginger, and Spring Health for Guardian are offered
- Perks include discounted pet insurance, electronics, theme park tickets, travel, plus more
- Your own Egnyte account with lifetime access
Company HQ
Mountain View, CA
Leadership
Vineet Jain
(Co-Founder & CEO)Prior to Egnyte, they founded and successfully built Valdero. They have held a rich variety of Senior Operational positions at KPMG and Bechtel.
Rajesh Ram
(Co-Founder & Chief growth Officer)Held executive roles within Egnyte's Product Management and Engineering functions. Their strength in defining, delivering and supporting software solutions was developed while at Oracle, KPMG consulting and Valdero Corporation.
Amrit Jassal
(Co-Founder & CTO)An Official Member of the Forbes Technology Council, they have extensive experience in building large-scale, highly available systems all over the world. In the past, they have deployed such systems at Cisco, Fujistu and Sun Microsystems. Prior to Egnyte, they served as the CTO of Valdero.
Kris Lahiri
(Co-Founder & Chief Security Officer)Prior to Egnyte, they spent many years in the design and deployment of large-scale infrastructures for Fortune 100 customers of Valdero and KPMG Consulting.
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