Chief Operating Officer, Kraken

• Significant experience in product operations, general management, or go-to-market roles, ideally in fintech, crypto, or regulated financial tech
• Demonstrated experience launching and scaling products in regulated environments
• Strong track record of cross-functional execution you’ve shipped with product teams and delivered under pressure
• Fluency in crypto-native operations, including treasury flows, custody structure, and digital wallet architecture
• Experience with financial operations: partnering with FP&A, understanding P&Ls, and tracking operational cost drivers
• Comfortable working with compliance and legal, able to interpret regulation and map it to business processes
• Able to navigate fast-changing environments while maintaining clarity, speed, and operational control
• Excellent communicator across technical, executive, and external stakeholder audiences

Desirable

• We’re looking for a Product Operations leader to join Kraken and serve as the functional COO of Kraken Canada, owning the operational execution of our Canadian business.
• This role blends hands-on product delivery with strategic operational oversight. Additionally, the scope includes supporting Trade Operations and overseeing the operations of our MTL-licensed entities in the US
• You will be the connective tissue between Product, Engineering, Legal, Compliance, Finance, and external partners ensuring our regulated products go to market smoothly and scale reliably.
• This role is for a world-class operator, someone who’s built and scaled consumer-facing products, navigated regulated markets, led cross-functional teams, and partnered at the highest level to shape company strategy and execution
• Act as the functional COO for Kraken Canada, overseeing day-to-day operations, regulatory audits, client lifecycle management, and market performance
• Lead product operations for our global consumer trading products and Kraken Canada and our MTL-licensed U.S. states owning business readiness, and operational success
• Partner with Product to deliver features that meet compliance and operational requirements across jurisdictions
• Manage readiness and go-to-market of new products with a sharp eye on process scalability and internal controls
• Drive cross-functional execution on roadmap milestones, compliance deliverables, and infrastructure upgrades
• Work closely with our compliance teams to ensure audit-readiness and operational risk mitigation
• Partner with Finance and Data to own forecast inputs, monitor cost-performance metrics, and support P&L clarity across regulated business units
• Represent the operational side of Canada and U.S. in board, regulatory, and executive discussions
• Champion a high-leverage operating model: define core metrics, improve systems, and elevate how Kraken builds and scales regulated products