Software Engineering Manager, Toast
Mobile
$150-240k
+ Cash compensation (overtime, bonus/commissions if eligible)
Point of sale and management system for restaurants
Open for applications
Point of sale and management system for restaurants
1001+ employees
Open for applications
$150-240k
+ Cash compensation (overtime, bonus/commissions if eligible)
1001+ employees
Company mission
Toast's mission is to enrich the food experience for all.
Role
Who you are
- Experience writing, delivering, and operating software in a SaaS environment
- Experience mentoring and developing successful teams
- Experience deeply collaborating with PM and UX partners
- Strong technical background that you use to guide your team’s decisions and plans
- A desire to build a diverse team that wins together and prioritizes customer success
What the job involves
- The kitchen is the heart of the restaurant, and the Toast KDS (Kitchen Display System) keeps it running smoothly when the pace of service heats up
- Restaurants install KDS tablets at prep stations across the kitchen so everyone has a real-time picture of which dishes to prepare to keep service flowing
- Kitchen operations are directly integrated with online ordering services so restaurants can jump on new orders and adapt to changes in demand. KDS data powers adaptive AI predictions that let guests know how long it will take to prepare their meal
- Guests and waitstaff are automatically notified via SMS or POS when a meal leaves the kitchen
- With the KDS, kitchens run efficiently with clear communication, minimal mistakes, high throughput, and quick delivery of fresh food to guests
- We are seeking an Engineering Manager to lead the Kitchen Operations team that develops the Toast KDS
- Drive delivery of business outcomes, including planning and execution
- Collaborate closely with PM and UX to define actionable, valuable work for the team
- Collaborate with stakeholders across the organization to help your teams accomplish their goals
- Oversee end-to-end delivery of software, including team ownership of monitoring and production issues
- Guide the team’s quality and testing strategy
- Coach engineers for professional and technical development
- Recruit and onboard new team members
Our take
Running a restaurant means managing a stressful set of elements, all needing to work together seamlessly to create a good experience for diners. Toast helps to streamline processes, and puts an end to piles of paperwork, by providing a platform whereby tableside ordering, menu modifications, labour management, payroll, and more are all housed in one system that can run from a tablet.
Toast offers restaurant-grade hardware and cloud-based customisable payment solutions to serve clients from startup through to growth phase, as well as a service for established restaurants. By combining all the digital services a restaurant might need, the platform can act as the one and comprehensive solution for restaurants of any size, avoiding restaurateurs having to invest in a range of technologies.
Toast has over 70,000 restaurants on its books, from food trucks to national brands, and its mobile ordering and payment solutions have made it a recognized brand for consumers. The company's IPO in 2021 saw it valued at over $30 billion and since then, it has added more features to its product suite including wholesale and catering order tools. Toast then, has proven its place as an indispensable player in the restaurant space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2020
$400m
SERIES F
Apr 2019
$250m
SERIES E
Total funding: $899m
Company benefits
- Peer and company recognition programs
- Unlimited Vacation
- Sabbatical opportunity after five years
- Professional Development Reimbursement Program
- Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
- Various peer and company recognition programs
- 401(k) and matching
- Medical, Dental, & Vision Coverage
- Mental Health Benefits
- Subsidized backup childcare
Company HQ
Fenway–Kenmore, Boston, MA
Leadership
Steve Fredette
(President)They studied at MIT before co-founding Klick Mobile in 2009 and spending almost 7 years at Endeca. They left their Management role in June 2012 having co-founded Toast in May.
Aman Narang
(CEO)Having studied Computer Science at MIT, they worked at Endeca for 5 years. They moved from working as Product Manager to work full-time as President of Toast in 2013, having co-founded it the previous year.
Jonathan Grimm
(CTO)They also studied Computer Science at MIT before working as an Engineer for Endeca for over 4 years. They worked at Oracle for 5 months prior to co-founding Toast in May 2012.
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