People Services (HR) Generalist, SprintRay

• Bachelor’s degree in Human Resources, Business Administration, or related field, or equivalent combination of education and experience
• Minimum of 3 years of progressive HR/People Services experience
• Proven expertise in leave administration, benefits, and compliance across multiple states; global exposure preferred
• Strong HRIS administration experience (ADP preferred), including reporting and system optimization
• Knowledge of employment law, OSHA compliance, and risk mitigation practices
• Excellent organizational skills, attention to detail, and ability to manage multiple priorities
• Strong interpersonal and communication skills with ability to build trust and handle sensitive matters with integrity, professionalism, and in compliance with applicable laws
• Proficiency with Microsoft Office Suite and HR systems

Desirable

• The People Services Specialist is a key member of the People Services team, responsible for providing comprehensive support across the employee lifecycle while owning critical compliance, systems, and engagement processes
• This role manages leave programs, immigration, benefits, and HR systems while also contributing to employee engagement, compliance, and safety initiatives
• The Specialist partners closely with managers, employees, and external vendors to ensure compliance, operational excellence, and a positive employee experience across multiple regions
• You'll administer employee leave programs (FMLA, ADA, multi-state, and company-provided leaves), ensuring compliance and accurate tracking
• Manage offboarding processes, including exit interviews, final pay, property retrieval, and compliance with legal requirements
• Lead quarterly compliance audits, HR reporting (EEO-1, ACA, OSHA, Form 5500), and support risk mitigation strategies
• Draft, update, and roll out policies and compliance training programs across multiple regions (U.S., EMEA, India, LatAm)
• Manage administration of employee benefits programs, including health, life, wellness, and retirement plans
• Act as primary liaison with benefit vendors, supporting renewals, open enrollment, and employee communications
• Administer 401(k) programs, ensuring compliance, contributions management, and employee education
• Support annual compensation processes, including merit cycle administration, promotion reviews, and benchmarking
• Lead employee engagement initiatives, including annual survey, company events, Founders Day, and recognition programs
• Serve as Safety Committee Officer, coordinating OSHA compliance, drills, and incident reporting
• Partner with leadership to develop and execute engagement action plans that drive measurable improvements
• Serve as the HRIS (ADP) system administrator: oversee workflows, reporting, integrations, and data audits
• Generate HR dashboards and analytics to inform decision-making and compliance tracking
• Provide training and support to managers and employees on HRIS use and functionality
• Facilitate new hire onboarding, including system setup, orientation, and policy training
• Own immigration processes (H-1B, L-1, renewals, documentation) in partnership with legal counsel, ensuring timely and compliant submissions
• Lead and execute company-wide initiatives such as compliance training rollouts, Founders Day, and engagement programs
• Partner with external vendors (benefits carriers, legal, HR technology providers) to ensure cost-effectiveness and service quality