Solution Engineer, Synera
More information about location
Connected engineering platform
Be an early applicant
Connected engineering platform
21-100 employees
Be an early applicant
More information about location
21-100 employees
Company mission
To transform the way engineers work and enable them to do more of what they love doing: being inventors, creating great solutions, and solving problems.
Role
Who you are
- You are a US permanent resident and have several years of hands-on industry experience in Computational, Automation, or Mechanical Engineering, ideally in sectors like automotive or aerospace
- Proven experience with CAD and FEA tools as well as scripting (Python, C#)
- A proactive mindset – you take full ownership of your customers and projects and you know when to ask for help or escalate challenges early
- Proven experience in working with customers, demonstrating strong communication skills and the ability to showcase business value with technical solutions
- You can juggle multiple priorities and thrive in a dynamic, fast-paced environment
- You are fluent in English and enjoy collaborating with clients and explaining complex topics in a clear, engaging manner
- If you already have working experience with Synera it’s a plus
What the job involves
- At Synera, we’re looking for a Solution Engineer based in the US (ideally in Boston or Chicago) who enjoys solving meaningful problems, collaborating with customers, and crafting innovative workflows that make a real impact
- If you’re ready to help companies like NASA, BMW, and Airbus transform their engineering processes – and bring your real-world industry experience to the table – keep reading!
- This is a unique opportunity to join our growing US team from the start
- You’ll work closely with Wallace Scott, our Senior AE in the US, who’s already established in the role, as well as a Customer Success Manager we’re hiring in parallel
- You’ll work closely with Wallace, our first US Account Executive and a Customer Success Manager we’re hiring in parallel
- While you'll be part of our German-based Solution Engineering team, you'll act as a local expert and bridge for our US customers
- Build workflows in Synera and present them to existing or prospective customers in the US
- Support customers through tickets, troubleshooting, and meetings
- Evaluate technical feasibility of use cases
- Train intermediate and expert users in interactive virtual or in-person workshops
- Collect user-feedback and share ideas with our product managers to help shape the future of Synera
- Implement innovative AI workflows for our users
- Monday: Kick off the week with Customer Success (CS) and Tech Sales meetings to align on key priorities
- Tuesday: Create a teaser demo for a leading automotive or aerospace company like BMW or Airbus, helping the Sales team to land faster
- Wednesday: Participate in a hackathon at one of our customers, working hands-on to develop innovative solutions
- Thursday: Prepare for a training workshop for one of our clients to support their employees on their individual learning path with Synera
- Friday: Join the knowledge exchange session with fellow Solution Engineers, then answer incoming support tickets to ensure that our time to first response stays below 4 hours
- Work alongside a team of passionate engineers who are not only building cutting-edge tech solutions — but also genuinely care about helping customers and each other succeed
- Collaborate with leading brands like Hyundai, NASA or Airbus towards a new era of automation efficiency and cross-team collaboration in product development
Our take
Synera, formally known as Elise, is a German-founded engineering software company that develops platforms and tools for manufacturing companies. Off the back of the company's ethos to help engineers do more of what they love, Synera automates processes and leverages low-code, open and integrated software to help companies as large as BMW and Hyundai get more done faster.
Off the back of its 2022 funding, Synera has been working to expand its customer base into new market regions. The company already claims to save engineers up to 90 percent in time savings on ad-hoc tasks, enough incentive for the auto and travel manufacturing industry to invest in it. Interestingly, the Alfred Wegener Group, which conducts research in the Arctic and the Antarctic, is a parent company of Synera, influencing its core motive of improving engineering efficiency for time-sensitive work.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Sep 2022
$14.8m
SERIES A
Apr 2021
$2.6m
SEED
Total funding: $20.9m
Company benefits
- Powerful equipment - Synera empowers its team members with the equipment they need to do their best work.
- Company offsites - Synera is a remote/hybrid company - which is why it enjoys regrouping for two offsites per year.
- Company fitness & Jobrad - Healthy body, healthy mind. Synera enables its team members to keep up with their health!
- Development budget - Never stop learning: Synera wants its team members to grow and continuously learn new things!
- Team spirit - Synera enjoys spending time with each other and places a high value on functioning as a team - no siloes, no politics, and lots of laughs.
- Flexibility - As a remote/hybrid company, Synera offers all the flexibility of a modern company to attract exceptional talent.
Company HQ
Überseestadt, Bremen, Germany
Leadership
Daniel Siegel
(Co-Founder & Managing Director)Previously Head of Application at Alfred Wegener Institute Helmholtz Centre for Polar and Marine Research.
Moritz Maier
(Co-Founder & CEO)Previously Senior Consultant at Umlaut Company, Software Developer at Recyclex and Head Of Research And Development at Alfred Wegener Institute Helmholtz Centre for Polar and Marine Research.
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