Customer Growth Account Executive, Klaviyo

Entrepreneur

$55k

Eligible for variable compensation

Junior and Mid level
Boston

3 days a week in office

Klaviyo

Intelligent marketing automation powered by customer data

Open for applications

Klaviyo

Intelligent marketing automation powered by customer data

1001+ employees

B2BMarketingContenteCommerce

Open for applications

$55k

Eligible for variable compensation

Junior and Mid level
Boston

3 days a week in office

1001+ employees

B2BMarketingContenteCommerce

Company mission

To give online brands direct ownership of their consumer data and interactions, empowering them to turn transactions with customers into long-term relationships—at scale.

Role

Who you are

  • Experience with software subscription & cloud sales models (SaaS), with at least 1 year of closing experience
  • Experience running a transactional sales cycle, often times with multiple stakeholders
  • Strong experience selling and winning against competitors
  • Experience cross-selling products into an existing set of customers is a plus
  • Process driven teammate with strong organization and analytical skills
  • Background in marketing automation is considered a plus
  • Excellent technical, communication and presentation skills
  • A results oriented, highly motivated, enthusiastic attitude and the ability to work independently
  • Thrives in a high-paced environment
  • Highly coachable

What the job involves

  • The Account Executive, Customer Growth team is responsible for selling our suite of products into our install base of 140k+ customers
  • The Entrepreneur segment contains Klaviyo’s customers who each drive $0-2.5M in annual revenue, with each rep managing an average book of business of 1,000 accounts spread across North America
  • You’ll run the entire sales cycle - from qualification to demo, to driving the buying process to close
  • This is an incredibly exciting time to join the Klaviyo sales team given that you’ll be an early contributor on a team responsible for scaling Klaviyo’s newest and fastest growing lines of business
  • Partner with Customer Success Managers to effectively target your assigned customer segment/territory and create new opportunities
  • Collaborate with Partner Managers and Agency Partners to identify Channel sales opportunities and team them how to effectively sell Klaviyo products to their clients
  • Self-prospect and advise existing Klaviyo customers on the value of Klaviyo and why our product is the best choice for their business
  • Engage with existing customers to discover their unique needs and advise them on the right solutions within the Klaviyo portfolio
  • Identify ICPs for land and expand model, specifically targeting SMS, CDP and Reviews products to grow the Klaviyo footprint
  • Maintain expert knowledge on the Klaviyo product lines and provide thorough product demonstrations that showcase the value of Klaviyo’s solution
  • Maintain a disciplined and accurate sales forecast
  • Consistently achieve monthly and quarterly quota expectations

Our take

Klaviyo is a marketing firm helping growth-focused eCommerce brands drive more sales with super-targeted, highly relevant email, Facebook and Instagram marketing campaigns. From personalised newsletters to automated emails when customers abandon their shopping carts, the marketing automation platform makes it easy for businesses to capture, store, analyze, and predictively use their own data to drive measurable, high-value outcomes.

Klaviyo's CEO, Bialecki, believes that the main problem with e-mail marketing today is that there is a divide between two kinds of tools: analytics tools that help you understand what people are doing on a website, such as what products they are considering, and messaging tools that send them a marketing e-mail. Operating primarily within the retail and eCommerce industry, Klaviyo aims to solve this by offering a tool that brings together analytics and messaging. This allows companies to bring all of their first-party data into a single platform to get a deep understanding of their customers and then activate that data to deliver highly-targeted, personalised communications through email and SMS. In the process, Klaviyo's customers get a deep understanding of their consumers.

Klaviyo is a fast-growing company mainly due to its business model - the firm offers a concrete ROI for Klaviyo’s clients if the software persuades customers to make purchases by treating different types of customers differently. An IPO in 2023 has led to Klaviyo's release of Klaviyo AI, which empowers businesses to unlock revenue-driving opportunities and deliver exceptional customer experiences across channels. Still in its early days of public listing, it will be interesting to see how Klaviyo fares in the years to come.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

Some candidates hear
back within 2 weeks

46% female employees

4% employee growth in 12 months

Company

Employee endorsements

Opportunities to learn

"Not only we have a good stipend to spend on learning but we also have development days every quarter, where we can switch off and focus on the areas..."

Funding (last 2 of 6 rounds)

Aug 2022

$100m

LATE VC

May 2021

$320m

SERIES D

Total funding: $778.5m

Company benefits

  • Private health care cover
  • All full time employees receive equity
  • Commuting allowance for when you do travel to the office,
  • A very generous education allowance every year for you to spend on learning and development.
  • Free books policy - if you’re better off for having read it (or listened to it—audiobooks are covered too!) we’ll pay for it.
  • Generous and flexible PTO policy
  • Participation in Klaviyo ESPP

Company values

  • We always put our customers first.
  • We are owners.
  • We strive to make the world more equitable.
  • We are ambitious.
  • We are always learning.
  • We collaborate radically.
  • We are remarkable.

Company HQ

Financial District, Boston, MA

Leadership

Previously CTO at RockTech, Senior Engineer at Performable, Lead Engineer at Applied Predictive Technologies and an SDET Intern at Microsoft

Ed Hallen

(Chief Product Officer)

Currently an Advisor at Team Engine. Previously worked in Enterprise Business Development at Google, Summer Associate at Accel-KKR and Principal at Applied Predictive Technologies.

Salary benchmarks

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Diversity, Equity & Inclusion at Klaviyo

Katelyn Nnake headshot

Katelyn Nnake (Director of Diversity, Equity & Inclusion)

  • At Klaviyo one of our key values is "we strive to make the world more equitable"
  • In 2023 over 75% of Klaviyos participated in a Klaviyo Resource Group

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