Staff Software Engineer, Toast
Care & Onboarding
$151-309k
Salary is dependent on location
Point of sale and management system for restaurants
Be an early applicant
Point of sale and management system for restaurants
1001+ employees
Be an early applicant
$151-309k
Salary is dependent on location
1001+ employees
Company mission
Toast's mission is to enrich the food experience for all.
Role
Who you are
- This is a role for an engineer who is equally comfortable writing code, leading technical design, and influencing decisions across the organization
- 8+ years delivering complex backend systems at scale
- Mastery of Java, Kotlin, or another object-oriented language
- Deep proficiency in API lifecycle management, including versioning, documentation, and deprecation
- Strong understanding of query languages, data modeling, and data distribution
- Demonstrated technical leadership, with the ability to drive cross-team alignment and influence across engineering, product, and business stakeholders
- Bachelor's degree in Computer Science or a related field, or equivalent practical experience
Desirable
- Hands-on experience building with LLMs in production environments
- Familiarity with Workato or a similar iPaaS platform
- Prior work with Salesforce or other CRM platforms
- Comfort working with React and GraphQL
What the job involves
- The Care & Onboarding team builds and maintains the tools that enable the core workflows of our Customer Care Agents, Onboarding Consultants, and the broader Toast team
- Our work directly impacts how Toast supports its restaurant customers at every stage of their journey
- We are looking for a Staff Software Engineer to serve as a technical leader within our squad and help shape the future of how these teams operate
- In this role, you will drive the architectural direction of our systems, deliver high-impact solutions across products, and elevate the engineers around you
- You will be a domain expert who partners with technical and non-technical stakeholders to define and execute on the highest-leverage opportunities for the team
- Your work will contribute to a strong technical foundation that will carry Toast through the next decade and beyond
- Own the technical direction of the Care & Onboarding platforms, driving architectural decisions that improve scalability, reliability, and maintainability
- Lead design and delivery of large-scope initiatives from conception through production, coordinating across teams and stakeholders
- Identify and resolve systemic technical challenges, including complexity, operational toil, and cross-team dependencies
- Set and maintain a high bar for engineering quality through hands-on code contributions, design reviews, and mentorship
- Partner with product, design, and operations leadership to translate business strategy into technical plans
- Leverage AI-augmented development tools to increase development velocity and code quality
Our take
Running a restaurant means managing a stressful set of elements, all needing to work together seamlessly to create a good experience for diners. Toast helps to streamline processes, and puts an end to piles of paperwork, by providing a platform whereby tableside ordering, menu modifications, labour management, payroll, and more are all housed in one system that can run from a tablet.
Toast offers restaurant-grade hardware and cloud-based, customisable payment solutions to serve clients from startup through to growth phase, as well as a service for established restaurants. By combining all the digital services a restaurant might need, the platform can act as the one and comprehensive solution for restaurants of any size, avoiding restaurateurs from having to invest in a range of technologies.
Toast has over 70,000 restaurants on its books, from food trucks to national brands, and its mobile ordering and payment solutions have made it a recognized brand for consumers. The company's IPO in 2021 saw it valued at over $30 billion and since then, it has added more features to its product suite including wholesale and catering order tools. Toast then, has proven its place as an indispensable player in the restaurant space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2020
$400m
SERIES F
Apr 2019
$250m
SERIES E
Total funding: $899m
Company benefits
- Peer and company recognition programs
- Unlimited Vacation
- Sabbatical opportunity after five years
- Professional Development Reimbursement Program
- Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
- Various peer and company recognition programs
- 401(k) and matching
- Medical, Dental, & Vision Coverage
- Mental Health Benefits
- Subsidized backup childcare
Company HQ
Fort Point Channel Landmark District, Boston, MA
Leadership
Steve Fredette
(Co-Founder & President)They studied at MIT before co-founding Klick Mobile in 2009 and spending almost 7 years at Endeca. They left their Management role in June 2012 having co-founded Toast in May.
Aman Narang
(Co-Founder & CEO)Having studied Computer Science at MIT, they worked at Endeca for 5 years. They moved from working as Product Manager to work full-time as President of Toast in 2013, having co-founded it the previous year.
Jonathan Grimm
(Co-Founder & CTO)They also studied Computer Science at MIT before working as an Engineer for Endeca for over 4 years. They worked at Oracle for 5 months prior to co-founding Toast in May 2012.
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