Implementation Associate, Clarify Health Solutions
$76.5-90k
+ Bonus
More information about location
Healthcare analytics platform
Open for applications
Healthcare analytics platform
101-200 employees
Open for applications
$76.5-90k
+ Bonus
More information about location
101-200 employees
Company mission
To power better care by optimizing every patient journey.
Role
Who you are
- You have an enthusiastic, energetic personality, an inquiring, investigative mind
- You value working with hardworking, curious, and supportive teammates
- You embrace change as an opportunity to learn
- You believe diversity of thought improves our outcomes
- You take great care in the details
- We are always seeking new team members who will contribute to our culture and share a strong passion for making a positive impact
- Passion for Clarify’s mission and making a difference in healthcare
- Pride in prioritizing our customers above all else and delivering exceptional experiences to our customers every step of the way
- Undergraduate degree from a top-tier college/university
- 2+ years of relevant work experience (e.g., top consulting firm, healthcare analytics/technology, SaaS)
- 2+ years of healthcare provider, payer, and/or life sciences experience (strongly preferred)
- Strong analytical problem-solving skills and ability to distill critical insights (advanced Excel and PowerPoint skills critical; SQL skills also preferred)
- Self-motivated, organized, and capable of managing multiple responsibilities to successful completion
- High attention to detail and ability to produce high-quality outputs
- Demonstrated flexibility and adaptability relative to thriving in ambiguous, constantly changing, high-pressure environments
- Ability to build strong relationships and foster teamwork with customers and internal team members
- Ability to work collaboratively in an interdisciplinary team environment
- Ability to communicate complex ideas effectively, both verbally and in writing
What the job involves
- We’re looking for the optimists, the changemakers, the status quo smashers, and those who reject the very idea of the impossible
- At Clarify, we firmly believe that healthcare can (and should) perform better
- Our AI-driven healthcare analytics solutions help some of the biggest entities in healthcare pinpoint new ways to do so, starting with their margins and their missions
- We’re looking for talented individuals to join us in blueprinting healthcare’s next evolution
- Clarify is looking for an Implementation Associate within our Customer Impact (CI) team to deliver impact at our provider and payer customers
- This position is ideal for someone with health IT implementation/professional services/customer success or healthcare management consultant who is looking to switch into an entrepreneurial, mission-driven environment
- This role requires a creative problem-solver who has strong analytical and interpersonal skills and can operate effectively in a fast paced and ever-evolving environment
- Support the delivery of multiple, complex SaaS implementations and/or professional services engagements, per our customers’ needs and objectives
- Collaborate closely across Clarify’s sales, product, data science, engineering, and development teams to enhance Clarify's platform, especially based on feedback from customers
- Engage with customers, including facilitating customer meetings, conducting training and workshops to support change management
- Help maximize NPS, customer satisfaction, and revenue recognition through meeting/exceeding individual and team goals
- Contributing to the development and enhancement of the Clarify platform, especially based on inputs and feedback from customers
- Establish and develop strong, credible relationships with current and potential future customers and expand our support for those customers
- Work directly with the CI Leadership team to support business across our 3 verticals: provider, payer, and life sciences
- Demonstrate healthcare, provider, payer, and/or life sciences knowledge and functional project management and analysis skills to build credibility with internal and external stakeholders
- Work alongside Implementation Managers and other CI leaders to execute customer projects varying from straightforward, tried-and-true engagements to new product launches
- Recognize, identify, and communicate project risks to internal stakeholders to enable risk mitigation planning
- Be solution-oriented in solving challenges or proposing solutions to challenges
Our take
Data interoperability is essential in healthcare as it enables different systems to share important information. Without it, data is isolated in silos and the healthcare industry suffers. This can lead to compromised care, increased costs and ultimately, worse patient outcomes.
Clarify Health is an AI-powered platform that mines vast amounts of data which has traditionally been held in closed-off systems and transforms it into actionable insights. This gives health providers a complete understanding of a patient’s healthcare journey and saves time while making treatment plans.
The company's platform, Atlas, has mapped hundreds of millions of individual patient journeys to date. With strong backing, Clarify Health continues to expand its integrations with healthcare data sources and scale its operations, aiming to grow its customer base among the largest healthcare organizations.
Steph
Company Specialist at Welcome to the Jungle
Insights
-17% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Apr 2022
$150m
SERIES D
Mar 2021
$115m
SERIES C
Total funding: $338.5m
Company benefits
- Quality health insurance
- Traditional 401K plan
- Vision, dental, disability and life insurance
- Flexible Spending Accounts and Commuter Benefits
- Generous PTO
- Flexibility
- Monthly wellness stipend
- Remote friendly
- A collaborative workplace, which will challenge you and celebrate your work
- A chance to learn with and from interesting and enthusiastic colleagues
Company HQ
Yerba Buena, San Francisco, CA
Leadership
Jean Drouin
(Co-Founder & Board Member)Former CEO of the company. Was Vice Chair on the Board of Trustees at Pearson College, and Director and Senior Partner at McKinsey.
Todd Gottula
(Co-Founder & President)General Partner at Tendril Ventures. Former Vice President and CTO at Advent Software.
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