GTM Engineer, Pendo

• 3–5 years of experience in Sales or Revenue Operations, preferably in a B2B SaaS environment
• Deep familiarity with CRM platforms (esp. Salesforce) and at least one sales engagement or intelligence tool (Gong, Outreach, Clari, Clay, Momentum, etc.). Experience with AI tools a plus
• Strong curiosity and initiative: you're excited by new tools, not intimidated by them
• Ability to translate business problems into system and process solutions
• A hands-on builder who prefers to pilot and implement versus simply advise

Desirable

• Pendo is seeking a GTM Engineer to join our Global Revenue Operations team, with a focus on supporting go-to-market teams and helping scale smarter, more efficient revenue processes
• This is not a traditional Sales Ops role, this is a role for someone who is motivated by curiosity, energized by improving how things work, and excited to help revenue teams unlock their best performance
• You’ll be a key business partner to our Sales and Revenue leaders supporting day-to-day execution while also exploring how new tools (especially those powered by AI) can reduce friction, automate repetitive work, and level up our GTM motion over time
• You don’t need to be an expert in every system, what matters most is a willingness to learn, experiment, and roll up your sleeves
• We’re building an agile RevOps function that values learning, curiosity, and pragmatic innovation over bureaucracy
• Serve as a collaborative partner to Sales, Marketing, and RevOps supporting daily operational needs while identifying opportunities to test and apply AI-driven improvements to areas like case management, prospecting, forecasting, and pipeline health
• Partner with Sales Leaders to understand pain points in current processes and identify opportunities to simplify, streamline, or automate workflows over time
• Work alongside the Sr. Director of Global RevOps to explore and help implement new AI-enabled sales tools that reduce friction and improve efficiency
• Lead or contribute to cross-functional projects that improve GTM process design and reduce manual effort for sellers and managers
• Collaborate with Sales Leadership to ensure process alignment across teams, including support for comp-related questions, territory design, lead routing, and pipeline management
• Partner with data teams to ensure reporting infrastructure supports evolving business needs, but this is not a pure data role, you’ll be in the systems, not just analyzing them
• Support front-line teams through tool enablement and change management, partnering closely with Sales Enablement to ensure effective rollout, adoption, and documentation