Growth Operations Analyst, Oscar Health

• 1+ years of work experience in health insurance, utilization management, and/or operations
• 1+ years of technical proficiency working with Google sheets, excel, and databases
• 1+ years of experience supporting building workflows, improving operations, or project management

Desirable

• Hi, we're Oscar. We're hiring three Growth Operations Analysts, Sales Oversight join our Growth Operations team
• The Analyst, Sales Operations manages key processes
• The analyst is the subject matter expert on workflows and best practices within a processing team, and provides support and training to other team members
• Additionally, they use their expertise to partner cross-functionally to design new tools and to generate best-in-class processes and procedures across departments
• You will report to the Senior Manager, Growth Operations
• Manage the end to end execution of sales operations processes
• Become the subject matter expert on workflows and best practices. Use this expertise to support the development and training of team members and support them on issue resolution
• Escalate issues through proactive identification and monitoring of processing to management or internal teams and partner with them on resolution
• Create and maintain workflow documentation and resources for the team
• Lookup and pull data from databases using internal tools
• Build and maintain relationships with cross functional internal stakeholders
• Compliance with all applicable laws and regulations
• Other duties as assigned