Technical Writer, TradingHub
£55-65k
Plus annual discretionary performance bonus & share options
3-5 days a week in office
Financial markets analytics
Job no longer available
Financial markets analytics
101-200 employees
Job no longer available
£55-65k
Plus annual discretionary performance bonus & share options
3-5 days a week in office
101-200 employees
Company mission
TradingHub's mission is to help financial institutions maintain the integrity of the markets, by detecting and preventing financial crime and enhancing trading performance.
Role
Who you are
- This role will require excellent verbal and written communication skills
- Proven ability to distil complex information into clear and accessible formats
- The ability to quickly grasp and understand difficult technical topics
- A firm understanding of how to accommodate different audiences and purposes
- Experience with mark-up languages such as HTML, LaTeX, and Markdown
- A keen eye for detail and excellent copy-editing and proofreading skills
- Strong interpersonal skills for effective inter-team coordination
- Proficiency with Adobe Creative Suite products such as InDesign, Illustrator and Adobe Premiere Pro
- Experience writing documentation for financial/fintech software products
What the job involves
- We are looking for a Technical Writer to join our Product team where you'll play a crucial role in creating documentation that enables our users to take full advantage of our products and technical concepts
- Collaborating with a variety of internal and external stakeholders
- In addition to technical documentation for our industry-leading products, there will be opportunities to develop online training content that helps customers utilise the full capabilities of our products
- Write and maintain material that allows our users to take full advantage of our products and build a clear understanding of the underlying analytical models
- Updating existing documentation in line with our regular release schedule
- Creating detailed changelogs and internal bulletins to ensure that information regarding updates is distributed both within TradingHub and to our clients
- Communicating closely with various teams throughout the firm to compile information and coordinate deadlines
- Supporting customer enquiries relating to systems architecture and configuration alongside
- Helping to design tools to automate repetitive tasks
Salary benchmarks
Our take
Based in London and also operating out of Toronto and Singapore, TradingHub provides market analytics solutions to some of the world’s biggest investment banks, hedge funds, and asset managers to help them identify and analyse market abuse, rogue trading and other financial misdeeds.
Protecting the integrity of financial markets is crucial to keeping the global economy in good health, or at the very least, able to recover after a downturn. Judging by the scale of TradingHub’s network, the company plays a key role.
Though it keeps most of its client base under wraps, HSBC is one confirmed customer, while TradingHub also publicises that its clients have well over $20 trillion in assets under management (AUM). No doubt the company is operating in a high-stakes environment, but its organic, venture capital-free growth since launch suggests its holding its own.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Annual company-wide performance bonus
- Hybrid working policy
- Flexible working hours
- Private medical insurance + dental cover
- Discretionary EMI share option scheme
- Extended parental leave (up to 6 months of fully paid maternity leave)
- 5 days study leave towards professional qualifications
- Cycle to Work & Techscheme
- Season ticket loan
- Pension plan (enhanced 5% employer contribution)
- Death in service coverage
- 25 days holiday + bank holidays
Company values
- Ambition - We have ambitious plans to grow our business. Everyone at TradingHub is best placed to use and maximise their valuable skills. We align roles and people so that our customers always receive excellent service.
- Accountability – TradingHub’s proactive approach to supporting customers means we lead by example and own our actions and the results they generate. Every one of us gets involved and contributes to this.
- Partnership – We value collaboration and diversity in every partnership we build. Our culture fosters inclusivity and teamwork, which provides the foundation to our lasting client connections.
- Trust – Our customers trust us with their highly confidential data and information. TradingHub are worthy of that trust.
Company HQ
Barbican, London, UK
Articles
Leadership
Neil Walker
(Co-founder & Manager)Former Non-Executive Director of clearing house group LCH, Head of Credit Trading at Dresdner Bank AG, and Non-Executive Director at Derivatives Consulting Group. Previously worked in Structured Credit Trading for Merrill Lynch.
Diversity, Equity & Inclusion at TradingHub
- Education & Learning - In addition to introducing annual training on diversity and inclusion, we regularly host sessions with speakers on a variety of topics. Recent topics covered include being transgender, living with autism, male allyship and being comfortable being uncomfortable.
- Sourcing diverse talent - Annually we partner with the Bright Network to enable us to access a wider pool of female engineering talent. We will also be introducing a Returnship Programme in late 2023.
- Company-wide mentoring - We run a mentoring programme across the whole business to support in a number of areas such as career development, building industry knowledge and understanding and becoming a manager.
- Employee resource groups - We have three groups at TradingHub: the Women’s Network, CSR committee (including Diversity and Inclusion representatives) and a Global Social committee. All gather and work together to ensure the community at TradingHub is well-supported.
- Family-friendly policies - We are proud of our enhanced Maternity and Paternity policies, as well as the Shared Parental Leave policy, which aim to put our employees' needs first.
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