Senior Technical Account Manager, HiveMQ
Data movement for connected devices
Open for applications
Data movement for connected devices
101-200 employees
Open for applications
101-200 employees
Company mission
To connect billions of IoT devices through MQTT in a secure, reliable, and scalable manner.
Role
Who you are
- Bachelor’s degree in a related technical field or equivalent practical experience
- Supported enterprise level accounts on their technical success journey successfully
- Experience in direct customer communication, interfacing with executive stakeholders, driving technical implementation or transformation programs
- Experience in distributed systems with messaging or database technology
- Experience in designing architecture and proofs of concept
- Excellent communication and writing skills in English
- Familiarity with modern cloud architectures
What the job involves
- To be an integral part of our Customer Success team by making sure our clients receive top service by maintaining relationships with HiveMQ’s current clients, addressing their technical needs as well as finding opportunities for expanding our client base
- Increase our customers' trust in and success with the HiveMQ Platform
- Proactively help customers with current and future challenges by demonstrating how various products and services can be best utilized
- Act as the technical liaison to our customers, check-in regularly and provide architectural support, support them in building technical proofs of concept and showcase new products
- Internally representing the customer’s voice towards the HiveMQ Product Management to ensure our products continue to provide the best possible value for our customers
- Work in close collaboration with the HiveMQ technical support team to guarantee that our documentation and knowledge base constantly improves, keeping our ease of use promise
Our take
The concept of the Internet of Things (IoT) presents huge potential for smart devices of the future, enabling the transferring of data between devices for cutting-edge enterprise workflows. However, it is currently difficult to transfer the necessary data quickly and reliably to facilitate a seamless IoT experience for enterprises, preventing the technology from being a reliable business solution.
HiveMQ provides an IoT data transfer solution, leveraging an MQTT broker designed for cloud-native deployments to efficiently utilize cloud resources and reduce bandwidth for seamless data transfers. The technology can facilitate connections of up to 10 million devices, guaranteeing that no data is lost when empowering enterprises.
Whilst other data transfer solutions are sufficient for consumer-grade connections, HiveMQ has recognised that this is not so for enterprises, smartly leveraging MQTT brokers to provide IoT connections that are fast, reliable, and secure. The technology can be deployed on private, hybrid and public clouds such as AWS and Microsoft Azure, and is paired with the HiveMQ Cloud Platform to facilitate MQTT cloud-broker cluster management. In March 2023, HiveMQ achieved an impressive benchmark of 200 million simultaneous connections, indicating its platform's growing strength.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
May 2022
$42.1m
SERIES A
May 2021
$9.8m
SEED
Total funding: $51.9m
Company benefits
- Support for your personal and professional development
- Flexible working hours, performance-related pay and fun at work
- A Macbook and iPhone
- Monthly virtual team events
- A modern workplace and friendly, open-minded colleagues
- A body within the company to help you find your way right from the start
- Annual offsite event for all HiveMQers - in 2022, we met in Valencia
Company values
- We are extraordinary
- We do the right thing
- We learn, grow and share our knowledge
- Clarity & communication are essential to us
- Team > Ego
- Appreciation & gratitude are important to us
Company HQ
Landshut, Landshut, Germany
Articles
Leadership
Christian Götz
(CEO)Graduate of the Technical University of Munich with a Master of Science (M.Sc.) in Computer Science.
Dominik Obermaier
(CTO)Software Developer for DE Software & Control GmbH from 2008 to 2010. Experience as Software Architect for BayCIX GmbH from 2010 to 2012.
Diversity, Equity & Inclusion at HiveMQ
- At HiveMQ, we believe our team members are our biggest competitive advantage. In addition, we believe that diversity across all functions will increase creativity and engagement and positively affect decision-making, innovation and employee wellbeing. Inclusion needs to go hand in hand with diversity, though, in order to make sure the diversity we create across the functions is sustainable.
- In terms of DE&I, Inclusion means getting ready for diversity and ensuring diverse hires will feel comfortable in the HiveMQ culture. Especially when it comes to diverse hires, Inclusion sometimes is not enough to ensure our diverse HiveMQers success. DE&I, in this case, means giving someone a hand up for them to reach their goals. Because this is a complex matter, these guidelines will guide HiveMQ employees on inclusive and equitable behaviours we see as essential.
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