Senior Software Engineer, PagerDuty
PagerDuty Automation
CA$137-207k
+ Equity
More information about location
Digital operations management platform
Job no longer available
Digital operations management platform
1001+ employees
Job no longer available
CA$137-207k
+ Equity
More information about location
1001+ employees
Company mission
To revolutionize operations and build customer trust by anticipating the unexpected in an unpredictable world.
Role
Who you are
- Minimum of 10 years experience in software engineering roles with progressive responsibilities, including at least 2 years in a technical leadership or senior engineer capacity
- Proven experience developing robust, scalable applications with Node.js and TypeScript
- Strong experience designing and implementing RESTful APIs and microservices architectures at scale
- Demonstrated expertise in building SaaS products, specifically leveraging AWS cloud infrastructure and services (e.g., Lambda, ECS/EKS, API Gateway, DynamoDB, RDS)
- Proven ability to lead cross-team technology initiatives, influencing architectural direction and ensuring alignment across multiple engineering teams
- Comfortable participating in PagerDuty's on-call rotation to ensure high availability of mission-critical systems
Desirable
- Experience with event-driven architectures, workflow engines, or automation platforms
- Expertise in DevOps practices including CI/CD pipelines (e.g., Circle CI/Buildkite, GitHub Actions), infrastructure-as-code (Terraform or CloudFormation), and monitoring tools (Datadog, Prometheus)
- Familiarity with containerization technologies such as Docker or Kubernetes
- Track record of mentoring junior engineers, providing technical leadership, and fostering a culture of engineering excellence
- Ability to clearly articulate complex technical concepts to diverse audiences across the organization
What the job involves
- PagerDuty is seeking a Senior Software Engineer IV - PagerDuty Automation to join our diverse, customer-focused team
- As a Senior Software Engineer IV, you will focus on automation everywhere, workflow automation, AI Agents, and the PagerDuty platform
- This is an exciting opportunity to drive automation everywhere at PagerDuty
- The ideal candidate will have a strong background in TypeScript, Node, AWS, and leading technical architecture for large scale SaaS products
- PagerDuty Workflow Automation empowers organizations to streamline and automate complex incident and operational workflows, reducing downtime and accelerating incident resolution
- As a critical part of PagerDuty's platform, Workflow Automation integrates seamlessly with existing tools, providing intuitive solutions that transform how teams respond to and manage incidents in real time
- Key Responsibilities:
- Lead the design, development, deployment, and maintenance of scalable workflow automation features and enhancements across multiple teams
- Collaborate closely with Product Management, Engineering Management, and cross-functional stakeholders to define requirements and technical solutions aligned with customer needs
- Provide technical leadership and mentorship within your team, ensuring best practices for Node.js, TypeScript, API development, and SaaS architectures
- Identify and resolve technical ambiguities and drive architectural decisions to ensure system scalability, reliability, maintainability, and performance
- Evaluate existing systems and processes to proactively identify opportunities for improvements in efficiency, quality, and automation
- Contribute to cross-team planning initiatives, influencing engineering direction and effectively communicating project status and timelines to stakeholders
Our take
PagerDuty helps businesses monitor their tech stacks, manage incidents and alert engineers when things go wrong. Serving more than 10,500 enterprises including customers like GE, Capital One, IBM and Spotify, the company has become a key player in the space.
While it’s best known for its alerting capabilities, PagerDuty has expanded well beyond that over the years, though it’s still a core part of its service. For example, the company released AIOps services that aim to help businesses reduce the amount of noisy and unnecessary alerts. All-in-all, PagerDuty has become an essential product for DevOps teams, which has greatly contributed to its success.
In 2022, the company was recognized in the Regional and Global AWS Partner Awards as playing a key role in driving innovation and building solutions for the space. Off the back of post-IPO funding, it has continued to release new features and update its core products, towards proving cutting-edge services into the future.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Sep 2018
$90m
SERIES D
Apr 2017
$43.8m
SERIES C
Total funding: $173.6m
Company benefits
- 20 hours per year of paid volunteer time
- Health insurance
- Wellness Days and mid-year Wellness Week: extra time off for whole company to unplug and recharge at the same time
- Generous paid parental leave and return to work policy to help with transition back
- Generous paid time off
- Hands-on career and leadership development programs
- Flexible workplace/WFH
Company HQ
SoMa, San Francisco, CA
Leadership
Alex Solomon
(GM (Platform))Previously an Engineer at Amazon. Was also CEO at PagerDuty for 10 years
Salary benchmarks
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