Product Manager, Shotgun
Money & Compliance
Ticketing solution for live events, concerts & festivals
Job no longer available
Ticketing solution for live events, concerts & festivals
101-200 employees
Job no longer available
101-200 employees
Company mission
To build the infrastructure that enables live music to thrive.
Role
Who you are
- You have a strong background in payments, fintech, or marketplace money flows, or in legal, regulatory, or compliance. You do not need to have been a payments PM at a fintech, but you need real depth in one of these worlds
- You think in concepts and data models, not user flows or nice-looking UI. You can map how the domain is structured (payment intents, invoicing items, connected accounts...) and how the pieces relate
- You are hands on and autonomous. You would rather dig into a VAT edge case or a failing payout in the data yourself than write a strategy deck about it
- You treat money and compliance as product problems and you hold your own in a room with legal, finance, and business stakeholders. Nobody owns the full picture, so you are the one who pulls the pieces together
- You can translate a business or regulatory problem into a technical one, and back again, in writing and out loud, so engineers and stakeholders actually understand each other
- You have a sense of ownership. You do not blame others or find excuses when a goal is missed. You stay humble and get back to work
- English and French fluency are required
What the job involves
- Own the money behind every ticket sale. Build a new squad, make payments reliable and compliance a product, across the EU, US and LATAM
- Our product org is split into 3 tribes: Platform, Core Ticketing & Distribution
- We are forming a new Money & Compliance Squad inside our Platform Tribe, and we are looking for the Product Manager who will own it
- Organizers trust us with their revenue, fans trust us with their payment details, and every transaction carries a legal, financial, and reputational obligation. This scope makes it a complete product domain
- This squad will be composed of 2 engineers and 1 product manager. Unlike other product squads, no designer is directly embedded because the scope is mostly technical and backend, but collaboration will obviously be required with other squads
- You will own the payment platform that powers every transaction across our marketplace, and drive regulatory compliance across all our markets:
- Payment processing
- Tax and invoicing
- Regulatory compliance
- Pricing engine
- Compliance, legal and reliability are product & business problems, not a "legal formality" or a "tech issue". Each new market is a new set of rules, and your job is to turn them into scalable product, not one off workarounds
- You report to the Head of Product and you are the interface for money and compliance topics
- Own the roadmap for the payment platform and for compliance across Europe, US, and LATAM
- Speak with organizers and fans regularly to understand where money actually hurts
- Help define the metrics that matter for the squad and track them rigorously
- Be the single point of contact for money and compliance: legal, finance, ops, GTM, and the other product squads
- Drive the reliability of payment flows (checkout, refunds, fraud), but also accounting flows (KYB, payouts, billing, reporting)
- Work day to day with two engineers to spec, prioritize, build, and ship. We do not do scrum or kanban, and we do not expect PMs to babysit developers
Application process
- Meeting with head of product
- Case Study - at home, asynchronous restitution
- Meeting with Eng & PM
- Meeting with Business stakeholder
- Please submit your resume and application in English
Our take
If you're organising an event, there's no shortage of ticket companies offering to manage booking and boost sales. However, the industry overall is somewhat outdated, with complicated interfaces putting off both organisers and customers. Founded in 2014, Shotgun is an attempt to redress this with intuitive software and a ticketing marketplace that meets the changing needs of modern event organisers and their fans.
Competing against larger players such as Dice and Resident Advisor, Shotgun stands out with its laser focus on the 18-25 year old event-going market. Catering to a crowd used to on-demand music services with expectations of lower costs and more exciting shows (research shows younger event-goers are far more likely to leave early if they're unhappy), Shotgun has invested heavily in social features and its mobile app experience to keep fans engaged.
It's seen great success too, with over 8M users on its app and tens of thousands of organisers worldwide. As other ticketing services struggle to capture the younger party crowd, Shotgun has captured an early lead in this space that it should be able to continue to build on.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 3 rounds)
Jun 2022
$5.8m
SERIES A
Feb 2020
$2.4m
SEED
Total funding: $9.4m
Company HQ
Folie-Méricourt, Paris, France
Leadership
Lucas Gerard
(Co-Founder & CTO)Prior to co-founding Shotgun in 2013, Lucas was the co-founder of YesPark where he served as the CT for a year.
Romain Dugier
(Co-Founder & CBO)Prior to co-founding Shotgun, Romain was a Marketing Assistant at Chateau La Coste and Eurocopter.
Tristan Le Corre
(Co-Founder & CEO)Prior to co-founding Shotgun, Tristan was a VC at Science, an M&S at Société Générale, and a Consultant at PwC.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 3 more jobs at Shotgun