Senior Manager of Global Payroll, Spring Health
$147.1-186.2k
+ Equity
More information about location
1-2 days a week in office
Personalised mental healthcare
Be an early applicant
Personalised mental healthcare
1001+ employees
Be an early applicant
$147.1-186.2k
+ Equity
More information about location
1-2 days a week in office
1001+ employees
Company mission
To eliminate every barrier to mental health.
Role
Who you are
- 6+ years of experience in payroll management
- 2+ years of experience in a leadership or strategic role
- Proven experience managing direct reports and driving performance through coaching
- Deep expertise in payroll tax, compliance, and multi-state and international regulations
- Experience with payroll software migrations and integrations
- Previous experience navigating the nuances of transitioning employee data and benefits during an acquisition or merger
- Familiarity with international labor laws and the complexities of paying a global workforce
- Strong communication skills with the ability to explain complex payroll and tax concepts to diverse stakeholders
- A systems-thinking mindset with a focus on building scalable, error-proof processes
- Ability to balance the priorities of both HR (employee experience) and Finance (reporting and accruals)
- Experience with ADP, Paylocity, and/or Workday is preferred
- Certified Payroll Professional (CPP) designation is preferred
- Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply
What the job involves
- Spring Health is actively seeking a Senior Manager, Global Payroll to join our People Team
- Reporting to the VP, Total Rewards & People Operations and partnering closely with our Finance and People Ops teams, the Senior Manager will lead our payroll function, oversee a critical acquisition integration, and design our global payroll roadmap
- Lead the payroll workstream for our current acquisition, harmonizing two distinct payroll systems, policies, and schedules into a single engine by October 1, 2026
- Leverage AI and automation tools to innovate payroll administration, identifying opportunities to eliminate manual tasks and increase the speed and scalability of our operations
- Design and implement a roadmap for global payroll practices to ensure compliance and consistency as we expand into new international markets
- Audit existing workflows to identify friction points and reinvent processes to ensure 100% accuracy and timeliness
- Oversee the successful execution of multiple payroll runs, including bi-weekly and semi-monthly cycles, for all employees across all entities
- Act as the primary liaison between the People and Finance departments to ensure data integrity and budget alignment
- Ensure all payroll activities adhere to local, state, federal, and international regulations while leading year-end reporting and audits
- Manage and mentor one to two direct reports by setting clear KPIs and providing consistent feedback to support their development
- Provide data-driven insights and payroll perspectives to the leadership team to influence company-wide decisions
- Collaborate on the implementation and optimization of payroll and HRIS software to improve system interoperability and reporting
- Act as the lead investigator and resolver for historical payroll tax account discrepancies; proactively manage and resolve outstanding notices from state and local agencies (e.g., Ohio, etc.) to ensure all accounts are in good standing and future penalties are eliminated
- Stay current on changing labor laws and tax regulations to proactively adjust internal policies and procedures
- What success looks like in this role:
- Maintain a payroll error rate of less than 1% across all entities
- Achieve 100% on-time payroll delivery for all employees
- Successful consolidation of acquired payroll systems and policies by the October 1, 2026 deadline
- Complete all internal and external payroll audits on time with no significant findings
- Contribute to a Total Rewards & People Operations team engagement score of 70+ as part of our shared team goals
Our take
Large companies often provide employees with mental health services, but small businesses find it challenging to offer similar support. Additionally, existing support systems are usually generalised, failing to deliver the personalised mental healthcare that individuals need. To address this gap, Spring Health has developed AI-driven tools for employers to create tailored mental wellness plans for their employees, including treatment options, daily routines, and medication plans based on individual data.
Spring Health has recently expanded its services to the family and pediatric space through the acquisition of Weldon, offering mental wellness guidance to parents. This expansion includes chats with therapists, social workers, and parenting coaches, as well as group support with other parents and access to educational content. By focusing on personalised care, Spring Health aims to enhance mental wellness support for families alongside its existing employee services.
The behavioural health market is projected to grow to $242B by 2027. While many solutions prioritise fast access to therapy or meditation, Spring Health differentiates itself by emphasising the right type of care for each individual. With substantial funding raised, Spring Health is well-positioned to continue its innovative approach to mental health services.
Freddie
Company Specialist at Welcome to the Jungle
Insights
77% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jul 2024
$100m
SERIES E
Apr 2023
$71m
LATE VC
Total funding: $465.1m
Company benefits
- Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available
- A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
- 10 allocated sick days per year
- Flexible paid time off in addition to 12 paid holidays throughout the year
- Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management
- Spring Renewal: When you hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave to renew and recharge
- 4-4.5 months of fully paid parental leave
- Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care
- Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
- Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively
- On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!
- Employer sponsored 401(k) match of up to 2% after 90 days of employment
- Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices
- Focus Fridays: no meetings, no distractions, just time for you to get work done
- Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members
- Up to $1,000 Professional Development Reimbursement per calendar year
- $200 per year donation matching to support your favorite causes
Company HQ
Flatiron District, New York, NY
Leadership
Adam Chekroud
(Co-Founder & President)Previously President of The Oxford Guild Business Society for 2 years and Researcher at FMRIB Centre - University of Oxford for 1 year.
April Koh
(Co-Founder & CEO)Previously Chief Product Officer & Co-Founder at Spylight for 1 year. Also worked in the Product Management Department at Shazam for 5 months.
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