Talent Acquisition Coordinator / Sourcer, ActiveCampaign
$56-77k
Customer experience automation
Be an early applicant
Customer experience automation
501-1000 employees
Be an early applicant
$56-77k
501-1000 employees
Company mission
To help businesses and organizations to automate their entire customer experiences.
Role
Who you are
- 1-2 years of administrative/coordination experience, ideally as part of an HR/People team
- Excellent interpersonal, verbal and written communication skills
- Strong understanding of computer systems, with the ability to master new systems quickly
- Ability to maintain strict confidentiality with sensitive information, records, and reports
- Willingness and excitement to jump in when needed to provide support within the team
- Ability to manage competing priorities across different time zones to effectively meet deadlines and SLA’s
- A team player who is adept at working with multiple people at any given time
- Flexibility: ability to shift tasks and priorities in a big way at the drop of a hat; comfortable working with ambiguity
- Creative and process-driven: you’re constantly looking for ways to make things work more efficiently
- Experience with Lever (ATS) preferred but not required
What the job involves
- People are the foundation of ActiveCampaign
- We strongly believe that hiring world-class talent is core to our success, and the entire team plays an active role in recruiting
- This position will be an integral part of the Talent Acquisition team and will contribute to AC’s overall recruiting success by providing an exceptional level of service and a best in class experience to both candidates and interviewing teams throughout the hiring process
- Supporting the Talent Acquisition team by coordinating phone screens, assessments, and panel interviews, while providing an exceptional candidate experience
- Tracking large volumes of candidates through multiple stages of the interview process including candidate communication, scheduling, testing and screening
- Leveraging our Applicant Tracking System (Lever) to ensure all events are recorded
- Implementing and executing against a variety of candidate generation techniques, strategies, and programs, staying ahead of new innovation and industry trends
- Identifying and sourcing passive candidates for hard to fill roles, using research and tailored communication
- Continuously expanding knowledge of local, national and international talent markets, as needed
Our take
Marketing and CRM tools are essential to scale a business in the current landscape. Existing tools for optimizing engagement, scalability and data analytics have surged in popularity, but many solutions remain unaffordable for small businesses.
ActiveCampaign provides an integrated platform for email marketing, marketing automation and CRM with the focus on providing businesses with the ability to optimize customer experiences. The platform leverages machine learning and automation to increase the rate that its clients can scale their engagement levels, regardless of whether the user is running a small or large business.
Despite high-profile competitors, the company has found a gap in the market by providing an integrated and unified solution combining hundreds of tools. The platform is available as an entire package for enterprises, but smaller companies can opt for cheaper and streamlined tool kits. In 2022, ActiveCampaign announced the implementation of over 400 customer ideas into its product. It has also partnered with ActiveEngine, the first ActiveCampaign-only agency, to enable businesses to make better discovery calls and close more deals. With the 2024 opening of a hub in Krakow, it is further expanding its European footprint.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-18% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2021
$240m
SERIES C
Jan 2020
$100m
SERIES B
Total funding: $360m
Company benefits
- Mac computer, modern apps, and access to a $250 quarterly WFH stipend, as well as regional Hubs that serve as a central meeting space.
- Open PTO, the ability to work remotely, a sabbatical program, and flexibility in your work schedule.
- Access to the Calm meditation app, the Modern Health coaching app, and telemedicine support for mental health.
- Equity for all employees to help create alignment and an ownership mindset across all team members as we grow.
- Access to 1:1 sessions with career coaches, and Udemy subscriptions.
- Generous 401K matching that have no wait or vesting requirements.
- Dedicated Employee Resource Groups for moms, dads, and parents, manager training to better support working parents, and flexible working schedules to make parenting during remote work a bit less stressful.
- Dedicated career development conversations and regular salary reviews.
- Full medical, dental, and vision, and pay 100% of your premiums for the HSA plan.
- Stay connected with teams around the globe through digital outings & trainings, an automated coffee roulette program, and biannual team kickoffs.
- Donation matching and 3 days of Volunteer Time Off for all employees every year. We also make it easy to participate in local elections by giving employees the day off.
Company values
- Iterate everything, always
- Pursue growth with gratitude
- Create wow
- Cultivate inclusion & diversity
- Make the customer a hero
- Start with trust
Company HQ
Chicago Loop, Chicago, IL
Articles
Leadership
Jason VandeBoom
(CEO)Jason founded ActiveCampaign in January 2003 as CEO. They have worked there ever since, alongside being a Future Founders Board Member since February 2020.
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