Amazon Marketplace Manager, Croud
£35.3-41.8k
3 days a week in office (The Bard Building, London)
Performance marketing agency
Be an early applicant
Performance marketing agency
501-1000 employees
Be an early applicant
£35.3-41.8k
3 days a week in office (The Bard Building, London)
501-1000 employees
Company mission
To drive business performance and growth for ambitious brands through reinvention.
Role
Who you are
- This position requires technical expertise across RMN consoles, exceptional client service, and the ability to identify incremental opportunities within your portfolio to drive both client and agency success
- Experience in digital marketing with strong retail media knowledge (Amazon Ads, Skai, Google Analytics, Amazon Marketing Cloud)
- Analytical and data-driven, able to turn insights into optimised campaigns and measurable results
- Skilled at managing client budgets, expectations, and delivering campaigns that hit targets
- Confident working with a variety of stakeholders to deliver high-quality, scalable campaigns
- Excellent communicator with a collaborative approach, able to mentor junior colleagues and work across teams
- Curious and proactive, staying ahead of industry trends, tools, and opportunities
- Thrives in a fast-paced, client-focused agency environment with a mix of technical, commercial, and strategic responsibility
What the job involves
- The Amazon Marketplace Manager is a pivotal role within the Retail Media team, perfect for an analytical and proactive professional dedicated to the commerce landscape
- You will be responsible for the day-to-day management and performance of a diverse portfolio of client accounts across platforms like Amazon, Walmart, Target and other Retail Media Networks
- Your primary focus is translating high-level strategy into flawless execution, ensuring all SKUs are retail-ready and media campaigns are optimised for growth
- In this role, you will collaborate with our global Croudie Network to ensure scalable, high-quality delivery
- You will act as a guardian of best practices, bridging the gap between Amazon Vendor/Seller operations and advertising performance
- Campaign Management:
- Tactical Execution & Optimisation: Execute end-to-end Marketplace strategies across Amazon and other RMNs (Walmart, Target, Tesco etc.). This includes performing keyword-level analysis of SKU viability and managing the daily health of client Account Development Plans
- Retail Readiness & Content: Manage the retail readiness of your portfolio by auditing PDPs for conversion. You will oversee the deployment of Brand Registry, seasonal content adaptations (copy, imagery, video), and the creation of custom Brand Stores to ensure a premium shopper experience
- Full-Funnel Campaign Delivery: Manage the day-to-day setup and optimisation of Sponsored Ads, Video, and DSP campaigns. You will implement audience strategies- from re-engaging cart abandoners to building high-value lookalikes- ensuring all placements align with client inventory levels and promotion planning
- Operational & Vendor Management: Navigate both Vendor and Seller Central environments, handling day-to-day operational tasks such as inventory troubleshooting and pack-size analysis. You will support the Senior Manager in preparing data for JBP negotiations and competitor media investment audits
- Reporting & Insights: Provide full-funnel visibility by analysing performance across the journey (DSP, Sponsored Ads, and CTV). You will move beyond last-click analysis to report on the touchpoints that truly drive conversion, providing actionable smart optimisation recommendations to maximise ROI
- Data & Reporting:
- You will provide comprehensive campaign reporting and measurement on the effectiveness of all activity
- You will ensure all client reports are delivered on-time and to a high standard of accuracy
- You will analyze campaign data to identify key insights, trends, and opportunities for performance improvement
- You will share learnings and results with the wider Retail Media, Programmatic, Paid Social, PPC, and Analytics teams to drive performance and efficiencies
- Croudie Network & Internal Processes:
- You will play an active role in defining best practice and creating scalable processes for the team
- You will stay up to date with new market tools and opportunities that could support client strategy or our product offering
- You will effectively delegate and manage tasks through the Croudie Network to ensure efficient and high-quality delivery
- You will share new industry developments and opportunities with the wider team to foster a culture of innovation
- Client Service & Team Support:
- You will work with wider teams to deliver on the Account Development Plans (ADPs) for each client to sustain and grow performance
- You will act as a key point of contact for your clients, advocating for the retail media strategy and building strong relationships
- You will provide support and direction to Account Executives within the team, aiding in their development
- You will collaborate effectively with other channel teams to ensure an integrated approach to client strategy and service
- Standard hours are from 9.00am to 5.30pm, there’s flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours)
Salary benchmarks
Our take
Marketing teams are often under-resourced and over-stretched, and the 24/7 nature of the field only amplifies these difficulties. Yet, digital marketing continues to be a vital part of businesses marketing strategy as the opportunities for business success online continue to grow.
Croud has a unique approach to assisting digital marketers. Its proprietary technology supports planning, automation and delivery of digital marketing campaigns. Croud's capability to deliver this at scale is supported by its "Croud Control" platform, a digital platform that links over 2,300 on-demand digital experts known as "Croudies" to clients.
Croud continues to expand its network of "Croudies" and the digital products available to clients. For example, its in-house "Croud Creative" team provides instant creative resources to media teams, allowing them to create world-class campaigns. It also continues to make acquisitions to strengthen its position and remains well-regarded in the space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (1 round)
Nov 2019
$40.6m
LATE VC
Total funding: $40.6m
Company benefits
- Work from home opportunities
- 25 days holiday a year
- Annual performance bonus
- Sale commission
- Recruitment referrals bonus
- Gym membership contributions
- Ride to Work scheme
- Rail card
- Season Ticket loan
- Free fruit, breakfast cereals and tea & coffee
- Free home office chair
- Life and income protection
- Medical cash plan
- Share option scheme
- Agile Working Policy
- Summer Fridays
Company HQ
London, UK
Leadership
Ben Knight
(Co-Founder & Chief Strategy Officer)Ben worked within search for over ten years, and realised there was a gap in the market to deliver a more innovative way of working, so founded Croud, to cater to clients' 24/7/365 demands
Luke Smith
(Co-Founder & Global CEO)Luke started his career at News International and The Economist, then turned his hand to agency relationship management at Google, where his belief that the agency model was broken grew.
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