Engineering Manager, Zapier
Growth
$191.5-287.3k
Canada: CA$191.5K – CA$287.3K. Offers equity and bonus
Workflow automation service
Be an early applicant
Workflow automation service
1001+ employees
Be an early applicant
$191.5-287.3k
Canada: CA$191.5K – CA$287.3K. Offers equity and bonus
1001+ employees
Company mission
Zapier's mission is to Make Automation Work for Everyone!
Role
Who you are
- You're an experienced engineering leader with 3+ years managing teams focused on personalization, experimentation, or growth platforms. You thrive in fast-paced, data-driven environments and can navigate ambiguity while priorities evolve
- You bring deep technical expertise in modern web technologies and personalization ecosystems, including recommendation engines, A/B testing platforms, feature flagging, and real-time data pipelines
- You have hands-on experience with our core tech stack: TypeScript, Python, Node.js, GraphQL, and Next.js. You've shipped production code and can contribute to technical discussions, code reviews, and architecture decisions
- You understand personalization strategies, user segmentation, ML model integration, and data-driven product development
- You're a strong collaborator who builds alignment between Engineering, Data, and Product teams. Your communication skills help you balance technical debt with business needs while building trust across stakeholders
- You embrace change and see system migrations and organizational shifts as opportunities to build a more capable platform. You can lead your team through ambiguity while maintaining focus on outcomes
- You have excellent written and verbal communication skills, effectively conveying technical concepts to diverse audiences and keeping leadership informed through clear, actionable updates
What the job involves
- We're looking for an Engineering Manager - Growth Personalization to lead our Personalization Platform team within the Growth Engineering org
- In this role, you will lead a team of engineers responsible for building, scaling, and maintaining Zapier's personalization infrastructure that powers contextual experiences across our entire product
- Your team's mission includes enabling data-driven product experiences, enhancing user engagement through personalized recommendations, and building the foundation that allows teams across Zapier to deliver tailored experiences at scale
- You'll collaborate with Data, Product, and other cross-functional teams to ensure our personalization platform is robust, scalable, and aligned with driving user activation and retention goals
- If you're eager to lead high-impact projects at a fast-growing, profitable, and remote-first company, read on!
- Define the technical strategy for the Personalization Platform, collaborating with stakeholders across Data, Product, and Growth teams to align technical solutions with business goals
- Lead technical execution, including system design, architecture, and operational excellence, to ensure reliability and scalability of personalization and experimentation infrastructure
- Own the development of self-service tools that enable product teams to design, deploy, and analyze their own A/B tests and personalized experiences without engineering bottlenecks
- Partner closely with the Data org to implement recommendation engines and user context APIs that drive front-end personalization across the logged-in member homepage, onboarding survey, and embedded experiences throughout the product
- Build and maintain high-throughput, low-latency systems that deliver personalized content and recommendations in real-time using technologies like Algolia, GraphQL, and edge computing
- Stay on top of personalization and experimentation trends and innovations, ensuring Zapier remains competitive in its approach to user engagement and growth
- Develop effective ways to communicate, monitor, and lead your team through weekly one-on-ones and team meetings
- Build rapport with each member of your Engineering Team and support them through coaching and mentorship to help level up their skills, and performance management when necessary
- Participate in code reviews, learning and spreading technical knowledge throughout Zapier - moving knowledge to documentation where appropriate
- Maintain a focus on our customers by using customer feedback and data insights to guide your team through tradeoffs. You'll help your team understand when to be rigid on quality and how to be flexible and creative with scope
- Actively recruit, onboard, and train new engineers at Zapier, as well as supporting the continuous improvement of hiring practices in Engineering
- Create documentation and training resources to help teams effectively utilize the personalization platform and drive adoption across the organization
Application process
- We'd love to hear why you think you'd excel in this role. In answering your application questions, please reference any particular aspects of the "About You" and "Things You Might Do" that resonate with your experience and skills
- Deadline to Apply: 12 January 2026 at 05:00 GMT
Our take
Even before remote working became the "in thing", freelancers, small business owners, and large organisations have found themselves needing more and more software platforms to serve their operations needs. As people used more software services, Zapier founders saw the need to connect the actions between these softwares and save everyone some time.
Zapier is the largest integration and automation tool for businesses. Since being founded, Zapier has grown its suite of automation offerings across almost every mainstream software service. The company is one of the most successful to come out of Y Combinator, and has also been one of the pioneers of remote working.
Zapier has so far, been able to capitalise heavily on its advantage as first entrants and has had very little actual competition. Software services aren't going anywhere anytime soon and organisations are only going to need more of them. This puts Zapier in a strong place growth-wise but also opens up room for bolder companies to get in on the action. Companies like Airtable and Integromat are already preying on more niche segments of Zapier's market share.
Freddie
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (2 rounds)
Oct 2012
$1.3m
SEED
Sep 2012
$0.2m
SEED
Total funding: $1.5m
Company benefits
- Work from anywhere
- Bonus program
- Unlimited vacation policy
- Great healthcare + dental + vision coverage*
- Retirement plan with company match*
- Stock options for every Zapien**
- 2 annual company retreats to awesome places
- 14 weeks paid leave for new parents
- Home office setup stipend
- Professional development allowance
Additional info
- As a fully remote company with 800+ team members across 40+ states, 38 countries, and 18+ timezones, we’ve adopted a culture of asynchronous work. This work style allows teams to collaborate effectively across locations, time zones, skills, and each individual’s energy levels, and empowers employees to work in a setting that fits their needs. In practice, we live on Slack, with most conversations in public channels. It mimics the open-office feel and allows everyone to search the chat logs if they need to find something that happened when they weren’t around
Leadership
Wade Foster
(CEO & Co-Founder)Prior to co-founding Zapier, wasEmail Marketing Manager with Veterans United Home Loans, and Customer Development Lead at The Idea Works.
Bryan Helmig
(CTO & Co-Founder)Was previously Product Dev/Manager at Veterans United Home Loans.
Mike Knoop
(Co-Founder)Was CPO and Head of Labs at Zapier before becoming President. Previously was a Graduate Research at the University of Missouri.
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