Director of Cloud Engineering, SeatGeek
$243-334k
+ Equity
Ticketing platform for live events
Job no longer available
Ticketing platform for live events
501-1000 employees
Job no longer available
$243-334k
+ Equity
501-1000 employees
Company mission
To power a new, open entertainment industry where fans have effortless access to experiences, and team, venues, and shows have seamless access to their audiences.
Role
Who you are
- Experience motivating teams to deliver complex, high impact projects in a fast-paced environment
- The drive to find clarity from roughly scoped ideas and deliver concrete results
- Ability to design and architect complex, inter-dependent distributed systems
- Experience as a great cross-functional operator, utilizing influence and indirect authority to deliver results
- Experience operating in a highly dynamic environment with frequently changing conditions and priorities
- A strategic ability to assess the bigger picture in pursuit of ambitious goals
- Ability to self direct towards goals, with high accountability and ownership of results
- Ability to problem solve, able to quickly digest a problem and evaluate solutions; able to balance competing priorities in alignment with business and department goals
- Clear and concise communication skills; effective at all levels in an organization
- Ability to make effective decisions under pressure and promote a calm and considered approach; Assertive when required, able to challenge and be challenged in a constructive and respectful way
- A high motivation to consistently improve efficiency and quality of delivery
What the job involves
- Reporting to the VP Engineering, the Director of Engineering is responsible for SeatGeek’s cloud infrastructure, the platform on which all of SeatGeek runs
- You will be responsible for delivering on a wide range of initiatives to modernize our systems and to be on par with the best in the industry
- You will be focused on driving technology upgrades and improvements in performance, reliability, and operability
- You will tackle important scale projects as SeatGeek expands into more markets, while also growing the enterprise customer base to hundreds
- You will own a roadmap that strives to reach and continue to be at the cutting edge of technology innovation in this domain
- The Cloud Infrastructure team also leads SeatGeek’s external technology presence by contributing to the various open-source projects that we use
- As a Director and member of the product and engineering leadership team, you will contribute to the development of SeatGeek’s short and long-term strategy, quarterly goals, yearly plans and budgets
- You will be comfortable operating in a fast-paced environment, working on programs that have a wide, cross functional impact impact and company visible goals!
- Work with engineering and product leaders across the business to identify high-impact programs of work; then develop concrete plans and recommendations on how best to deliver those programs given time, budget, and staffing constraints
- Work closely with internal and external stakeholders, customers, and partners to help formulate plans, and evaluate success
- Use both direct and indirect authority, execute critical projects, make business critical decisions, and provide frequent updates on progress
- Manage project budgets, risk registers, dependencies, and communication plans
- Use agile software delivery methods, break larger projects into smaller pieces, strive for incremental delivery
- Identify key metrics for evaluating the success of your programs of work
- Operate, monitor, and care for your applications and services in a production environment
- Recruit and directly manage a team of high-caliber engineers and engineering managers
- Advocate for the needs of your team(s) in the pursuit of efficacy and efficiency in delivery
- Create a healthy culture that balances short-term urgency and long-term sustained performance and growth
Our take
For many fans, buying tickets online can be a time-consuming and frustrating process. SeatGeek is setting out to ease this problem by powering an open entertainment industry that provides fans with greater access to experiences, while enabling teams, venues, and shows to have seamless access to their audiences.
SeatGeek launched with a laser-sharp focus on creating a customer-oriented ticketing marketplace for sports and live events. Its commitment to optimizing fan experience has helped distinguish the company from rivals, such as Ticketmaster and Live Nation, with its expanding suite of simple features that have made it the highest-rated and most trusted ticketer.
SeatGeek has secured integration partnerships with Facebook, Spotify and Snapchat, and has an impressive client list that includes the Dallas Cowboys, Manchester City FC, and the Brooklyn Nets. It continues to onboard enterprise clients, expand its international presence and release new products such as "Next Fan Up", positioning it well for future success.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Aug 2022
$238m
SERIES E
Apr 2017
$76.2m
SERIES D
Total funding: $417.4m
Company benefits
- Benefits: We provide access to high-quality health insurance coverage, ample paid time off, and a matching 401k program.
- Parental leave: Congrats on welcoming a bundle of joy into your life! We offer 16 weeks of leave in a 12-month period.
- Subscriptions: Health and wellness are incredibly important so we cover employee subscriptions to services like One Medical, Ginger.io and Headspace.
- Team events: Regular virtual team hangs & happy hours are essential, especially while we’re all working remotely. We also put our typical day-to-day work aside for company-wide hackathons 3-4 times per year.
- Ticket perk: SeatGeek employees receive a monthly ticket-purchase stipend for live events!
- Flexible work environment: Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely. A WFH stipend to support your home office setup.
Company HQ
Flatiron District, New York, NY
Leadership
Jack Groetzinger
(Co-Founder & CEO)Jack is also a Founding Partner at Founder Creative. Previously, he founded Scribnia and worked as an Associate Consultant at Bain & Company.
Russell D'Souza
(Co-Founder)Previously, Russell co-founded Scribnia and worked as an Analyst at Monitor Group.
Eric Waller
(Co-Founder & CTO)Eric previously co-founded Niqos where he worked as a Web Developer for 3 years. He also served as a Web Developer at Tickerhound and as a User Experience Engineer at Amie Street.
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