Chief of Staff, Clutch

• Bachelor’s degree in Business, Communications, Political Science, Public Policy, Marketing, or a related field
• 5–10 years of experience in business operations, internal communications, executive operations, consulting, project management, government relations, public affairs, people operations, or a similar high-ownership role
• Excellent written communication skills — you can turn complex, messy, or sensitive topics into clear and thoughtful messages
• Strong project management skills and the ability to bring structure where none exists
• Proven ability to thrive in a high-ownership environment — you take initiative, move fast, and drive outcomes with limited oversight
• Strong organization and attention to detail, especially when managing multiple stakeholders, deadlines, and moving pieces
• Strong judgment and discretion when handling confidential or sensitive information
• Comfort working directly with senior leaders, external stakeholders, and cross-functional teams
• Ability to balance strategic context with hands-on execution, including administrative and coordination-heavy work
• Comfortable preparing polished slides, meeting materials, notes, briefings, and communications
• Low ego, high ownership, and a willingness to roll up your sleeves

Desirable

• We’re hiring a Chief of Staff to support the CEO and leadership team in driving clarity, alignment, and execution across the company
• This is a high-ownership, hands-on generalist role for someone who can operate across communications, project management, operations, administration, and cross-functional coordination
• You’ll help translate company priorities into clear communications, run important operating cadences, manage company-wide meetings, support executive workflows, and drive priority workstreams that do not sit neatly within one function
• You’ll work closely with the CEO and partner cross-functionally with People, Finance, Legal, Operations, Product, Marketing, and other teams to help keep the company focused and moving quickly
• This is an opportunity for someone who thrives in fast-paced environments, enjoys ambiguity, and wants to work close to the center of a scaling company
• Drive internal communications and company alignment
• Draft, edit, and coordinate internal communications from the CEO and leadership team, including company updates, announcements, FAQs, employee notes, and leadership messages
• Help ensure company communications are clear, timely, practical, and aligned with Clutch’s voice and priorities
• Build and maintain an internal communications calendar across company updates, town halls, leadership meetings, employee events, and key business milestones
• Partner with leaders across the business to gather updates, identify important themes, and translate them into clear employee-facing communications
• Help employees understand company priorities, performance, decisions, and changes in a clear and useful way
• Own town halls and company-wide meetings
• Own the planning and execution of company-wide town halls, all-hands meetings, leadership updates, and Q&A sessions
• Build agendas, coordinate speakers, gather content, prepare slides, manage timing, and own the run-of-show
• Work with the CEO and leadership team to shape the narrative for each company-wide meeting
• Track employee questions, feedback, themes, and follow-up items
• Continuously improve the quality, clarity, and usefulness of company-wide meetings
• Coordinate internal events and employee moments
• Plan and execute internal events such as leadership offsites, company celebrations, team-building events, onboarding moments, and employee engagement initiatives
• Manage event logistics, including venues, catering, invites, budgets, vendors, materials, and onsite coordination
• Partner with People, Workplace, Finance, and department leaders to ensure events are well-run and aligned with company priorities
• Help create moments that build connection, culture, and alignment across the company
• Drive process, workstreams, and special projects
• Own and drive cross-functional workstreams tied to company priorities, operating improvements, strategic initiatives, and executive team needs
• Bring structure to ambiguous problems by creating clear plans, owners, timelines, and follow-up processes
• Identify bottlenecks and gaps in how work gets done; help design and implement practical process improvements
• Develop templates, trackers, playbooks, and lightweight operating systems that create consistency and enable scaling
• Help keep internal stakeholders aligned through clear updates, escalation paths, and disciplined follow-through
• Support government relations and external stakeholder work
• Support government relations initiatives, external stakeholder engagement, and public affairs-related workstreams
• Help prepare briefing materials, talking points, meeting notes, follow-ups, and stakeholder updates
• Coordinate meetings, events, and logistics with external partners, government stakeholders, industry groups, and advisors
• Work with Legal, Finance, Operations, and external partners to ensure materials are accurate, polished, and well-coordinated
• Track action items, deadlines, and follow-ups across government relations and external affairs projects
• Support executive operations and administration
• Help run the operating cadence for the CEO and leadership team, including agendas, meeting notes, action items, follow-ups, and decision tracking
• Support preparation for executive meetings, leadership offsites, planning sessions, board meetings, and investor updates
• Provide administrative support to the CEO and executive team where needed, including scheduling, meeting coordination, travel planning, expenses, and logistics
• Help ensure key decisions are documented, owners are clear, and follow-through happens
• Jump in where needed to remove friction and help the CEO and leadership team operate more effectively