Senior Product Operations Manager, Flo

• Significant (usually 5+ years) experience working as part of Product teams in software/consumer tech development companies
• Strong experience in teams that employ advanced product management and software development techniques, using scaled agile frameworks
• Demonstrated background in providing solutions based on strong problem-solving, critical thinking, and analytical skills
• Strong operational background and track record of making data-driven decisions
• An ability to execute and deliver complex projects involving multiple stakeholders
• Understanding of product development processes and familiarity with the tools and technologies used by the product and engineering team

Desirable

• This role is 12 month FTC Maternity Cover
• Who are product operation managers at Flo? They value the user's needs above all else, and how those needs are served is the responsibility of our Product teams. They’re fact-finders. They’re builders
• They’re ideators of easy-to-use, information-rich resources across our whole platform
• Along with Analytics teams, they get to the ‘why’ to create unrivaled user experiences
• This role contributes to the product management team’s success by optimizing processes, enhancing cross-functional collaboration, managing resources, and ensuring the efficient delivery of high-quality products
• You’ll work with a (growing!) team of four other detail-oriented people who are unafraid to roll their sleeves up and boldly get into the nitty-gritty
• The Product Operations team makes it easier to build things, and this is an opportunity for co-pilot product managers to handle the day-to-day tasks involved with development, influence strategy in how we create, and impact actual change
• The position reports to the Head of Product Operations, which involves developing business processes, setting team goals, identifying and developing strategies for team priorities, and analyzing data
• Directly manage large projects and coordinate across multiple stakeholders in support of strategic initiatives
• Develop an in-depth understanding of the priorities of the product teams you support and provide data-driven recommendations
• Regularly refining processes and outcomes to foster team adaptation and learning
• Analyzing data to guide decisions and measure performance
• Manage tools for smoother product lifecycle workflows and team collaboration
• Streamline development through setting scalable standards, clear communication, the reduction of inefficiencies, and fostering innovation