Analyst, ServiceTitan
Revenue Insights
$77.6-103.8k
+ Annual bonus; + Equity
All-in-one operating platform for trades
Job no longer available
All-in-one operating platform for trades
1001+ employees
Job no longer available
$77.6-103.8k
+ Annual bonus; + Equity
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- The individual should have experience with quantitative analysis using tools such as SQL/Data querying and Tableau/other data visualization products
- Bachelor’s degree required
- 1-3 years of experience in Analytics/Operations and/or management consulting
- A self starter with experience owning your own work and identifying what needs to be done - and then tackling
- Positive & solution-oriented attitude that will drive persistence through challenges that arise
- Comfort working with large datasets and knows how to balance getting the details right while still moving fast and balancing multiple projects
- Demonstrated excellence in cross-functional communication, with the ability to simplify and explain complex problems to stakeholders of all levels
- Functional experience in operations/business operations, strategy and/or growth, within the SaaS space is preferred
- Proficiency in advanced excel/Google sheets
- Experience using SQL/Data querying and Tableau or other data visualization tools to analyze data and communicate findings
What the job involves
- The Analyst, Revenue Insights is a critical member of the GTM Strategy and Ops team and an important voice in the broader revenue operations ecosystem.
- This role will be a critical member in the success of both ServiceTitan’s Fintech & Business Development teams
- S/he will focus on ensuring that payments in both groups are being made on time and for the correct amount
- S/he will drive visibility into the payment processes and own weekly and monthly reporting to broader senior leadership
- This role will work cross-functionally with key business stakeholders across the company including Fintech Sales, Business Development, External Partners, Data Science, Biz Tech, Product, and Finance
- S/he should have a positive “can-do” attitude and is ready to tackle whatever challenge they may face
- S/he will be able to quickly jump in, learn the payments process and have a desire to identify strategic opportunities to improve their day to day efficiency
- We are growing quickly and looking for someone who will be excited to have outsized ownership and impact; someone with an entrepreneurial spirit who is eager to identify inefficiencies and own solutioning
- There will be countless opportunities to make an impact on the overall growth of ServiceTitan
- Own your day-to-day operational functions across Fintech & Business Development, in partnership with your manager
- Drive Data Aggregation across numerous partners to ensure payments are being made on time and for the correct amount
- Track Success Measurements for Fintech and Business Development performance and own Weekly and Monthly Reporting to give visibility to relevant senior stakeholders at ServiceTitan
- Proactively develop process redesign to improve the efficiency and effectiveness of the data aggregation across partners and reporting funnel
- Partner cross functionally with Fintech Sales, Business Development, External Partners, Data Science, Biz Tech, Product, and Finance
- Forecast sales projection & partner performance on a weekly and monthly basis
- Serve as the Point of Contact for all data questions around Fintech and BizDev
- Conduct Partner Research to advise on high potential partnership opportunities
- Discover the “so what” in performance data, distilling down to actionable insights that drive improved decision making and business pivots
- Present insights in Weekly/Bi-weekly report outs on Fintech and BizDev performance and roadmap focus areas
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
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