HR & Learning Coordinator, Patsnap

12 Month Contract

CA$60-65k

Entry and Junior level

Toronto

More information about location

3-4 days a week in office

AI-powered IP and R&D intelligence

Job no longer available

AI-powered IP and R&D intelligence

501-1000 employees

B2BArtificial IntelligenceBig dataAnalyticsMarket researchBusiness IntelligenceSaaS

Job no longer available

CA$60-65k

Entry and Junior level

Toronto

More information about location

3-4 days a week in office

501-1000 employees

B2BArtificial IntelligenceBig dataAnalyticsMarket researchBusiness IntelligenceSaaS

Company mission

To empower IP and R&D teams by providing better answers, so they can make faster decisions with more confidence.

Job

Company

Role

Who you are

0–2 years of experience (internships, co-ops, or entry-level roles all count)
Interested in HR, people operations, or learning & development
Organized and detail-oriented — you don’t let things slip through the cracks
Comfortable juggling multiple tasks and deadlines
Strong communication skills (written and verbal)
Proactive and willing to jump in and figure things out
Experience with tools like BambooHR or Docebo is a bonus, not a must
Basic knowledge of HR or employment standards is helpful, but you’ll learn on the job

What the job involves

This is a great opportunity for someone early in their HR career who wants hands-on experience across People Ops and Learning & Development
This role is a 12-month maternity leave cover contract, supporting the team during a temporary leave of absence
As an HR & LMS Coordinator, you’ll support everything from onboarding new hires to helping manage our learning platform (Docebo). You’ll be involved in the day-to-day operations that keep the team running smoothly and play a real part in shaping employee experience in our Toronto office and across North America
This is a 12-month contract role based in our Toronto office with a hybrid working setup where you would work in the office 3-4 days a week
Support onboarding and offboarding processes for North American employees, including preboarding communications, system setup, and documentation
Set up new hires in systems like BambooHR and support general HR admin tasks
Assist with managing our LMS (Learning Management System) - Decebo, including adding users, assigning courses, and tracking completion
Support the Learning & Development team with uploading training content and organizing learning sessions
Help track required training (e.g., compliance courses) across teams
Assist with preparing HR documents, coordinating with payroll, and updating policies as needed
Support internal communications, including weekly updates and Town Hall coordination
Keep the Toronto office running smoothly - from snacks and supplies to vendor coordination
Organize employee events, recognition programs, and engagement initiatives

Our take

PatSnap, which began its life in 2007 as a global patent search database, now offers a “connected intelligence platform” which leverages AI and big data analytics to allow enterprises to gain insights into markets, IPs, and competitor performance, all with the end goal of optimising their own R&D strategies.

Global spending on R&D is in the trillions, but PatSnap claims that its productivity is lower than it was forty years ago. This goes some way in explaining how the company’s popularity has skyrocketed in recent years, securing hundreds of millions in funding and opening up bases across Asia as well as in the US and the UK.

This expansion into the West has proven to be highly profitable, and the company continues to thrive by broadening its range of services. The company's investment in its own R&D has resulted in a number of new collaborative projects, as well as the launch of its AI-powered GPT product, PatsnapGPT, that has been developed to "revolutionize IP and R&D innovation services".

Steph

Company Specialist at Welcome to the Jungle

Insights

-5% employee growth in 12 months

Glassdoor (3.4)

Trustpilot (4.3)

Company

Funding (last 2 of 4 rounds)

Mar 2021

$300m

SERIES E

Jun 2018

$38m

SERIES D

Total funding: $351.6m

Company benefits

2 company paid volunteering days
Parental leave policies
Life Assurance
5 weeks paid vacation (+ 1 day per year of service to a maximum of 30 days)
Comprehensive benefits package for you and your dependents from day one
RRSP Contribution Matching

Company HQ

Newton, Singapore

Leadership

Jeffrey Tiong

(Founder & CEO)

Jeffrey has been at the helm of PatSnap since co-founding the company in 2007. They are also a member of the Forbes Technology Council.

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