Senior Technology Product Manager, Wolters Kluwer
Transformation
$112-156.7k
Salary applicable to CA, CT, CO, HI, NY, WA only
More information about location
2+ days a week in office
Information services and software solutions
Open for applications
Information services and software solutions
1001+ employees
Open for applications
$112-156.7k
Salary applicable to CA, CT, CO, HI, NY, WA only
More information about location
2+ days a week in office
1001+ employees
Company mission
To empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.
Role
Who you are
- Bachelor’s degree in business, computer science, or healthcare or equivalent field preferred
- Minimum 3 years’ experience with hands-on B2B SaaS product management taking ideas from concept through go-to-market launches
- Minimum 1 year experience with healthcare technology products
- Proven track record of managing product line projects with project management and product management skills including risk mitigation, regulatory awareness, customer-to-engineering requirements translation, stakeholder engagement, holistic go-to-market planning, and success criteria identification and monitoring
- Experience with healthcare embedded data and embedded data workflows is a plus
- Experience using tools such as Jira, Confluence, and Aha! is a plus
- This role requires a unique blend of product management skills including technical and business aptitude, strong execution skills, strategic understanding, and cross-functional collaboration
- Excellent time management and organizational skills to manage multiple complex projects simultaneously
- Strong analytical and critical thinking abilities to solve complex challenges with multiple sources of information
- Ability to understand problems at a high-level and feel comfortable diving into the details to resolve ambiguity
- Superior communication and interpersonal skills
- Strong listening skills, asking questions and giving feedback
- Ability lead across global, cross-functional teams
- Competency in Microsoft applications including Word, Excel, PowerPoint, Teams, and Outlook
- Confidence to speak up and take action with a sense of ownership
- Certification in Product Management (e.g., Pragmatic Institute) preferred
- Maximum 10% Travel – typically up to two US travel activities per quarter (2-3 days each) for customer engagement and team activities
What the job involves
- As part of the Wolters Kluwer Health Clinical Effectiveness team, the Senior Technology Product Manager – Transformation role for Medi-Span will define and manage aspects of the Medi-Span product roadmap involving Transformation projects that enhance operational efficiency, support effective product lifecycle management, and connect the pre and post-sales Customer Journey
- Opportunity Analysis: Use Lean product discovery practices to recommend and justify project ideas that support the product line Transformation strategy based on benefits vs. costs and feasibility analysis
- Stakeholder Management: Inspire, inform, and engage key stakeholders including executive leadership to gain and maintain support on the product line’s Transformation initiatives. These include: Scaling Operations (platform consolidation, portfolio consolidation, and workflow automation via AI and other approaches) and Connecting the Customer Journey (improvements to the pre and post-sale customer experience)
- Project Accountability: Define and lead Transformation projects with minimal guidance from concept to business case approval to development to go-to-market (GTM) execution, and to post-launch monitoring
- Cross-Functional Collaboration: Work closely with Engineering, Clinical Content, Product Management, Systems Implementation, Customer Support, Customer Success, and Marketing to identify and deliver product line changes to support the Transformation vision
- Become an expert at the Customer Journey across market segments and customer workflows, particularly those relevant to Transformation initiatives
- Contribute to the ongoing product strategy process
- Identify and roll out process improvement initiatives
- Other duties as assigned by supervisor
- You will report to the Associate Director, Product Management for Health CE Management
Our take
For over 185 years, Wolters Kluwer has been innovating the way professionals and businesses work. The company has expanded to offer a substantial range of services across the Health, Tax & Accounting, Finance, Compliance, and Legal sectors.
While operating across so many sectors comes with an extensive range of competition, Wolters Kluwer serves customers in over 180 countries, which has been managed, in part, due to its 70+ acquisitions. For example, the company has recently acquired leading artificial intelligence technology company Della AI, which will become part of its legal software unit, to further advance its natural language processing capabilities.
The company is currently focused on its 2022-2024 strategy, which is a three-year value elevation strategy aimed at accelerating expert solutions, expanding its reach, and evolving its core capabilities. After delivering on its 2019-2021 strategy (resulting in €4.8 billion in revenues in 2021 alone) Wolters Kluwer is well set to remain on its long-standing path of growth and success.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Company benefits
- Hybrid/Flexible Work Environment
Company values
- Focus on Customer Success - Customers are at the center of everything we do
- Make it Better - We're Committed to Continuous Improvement
- Aim High and Deliver - We're responsible for delivering the right results
- Work as a Team - We're stronger together
Company HQ
Alphen aan den Rijn, Netherlands
Articles
Leadership
Nancy McKinstry
(CEO & Chairman of the Executive Board, not founder)Held various roles at the company before being named CEO in 2003. Current Member of the Board of Directors at various companies including Accenture, Abbot, Russel Reynolds Associates, and Columbia Business School.
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