Product Designer, OpenTable
Restaurant Platform
CA$100-125k
+ Annual cash bonus, + Equity grant
More information about location
2+ days a week in office
Online restaurant reservation service
Be an early applicant
Online restaurant reservation service
1001+ employees
Be an early applicant
CA$100-125k
+ Annual cash bonus, + Equity grant
More information about location
2+ days a week in office
1001+ employees
Company mission
To bring together people and the restaurants they love in the moments that matter.
Role
Who you are
- You enjoy solving complex design challenges and are a systems thinker. You have experience designing for web and have an exceptional portfolio that showcases a breadth of product design work. You also have:
- Experience designing for enterprise, Growth teams or have solved for very complex and ambiguous spaces
- Obsessed with optimizing front of funnel experiences
- Balancing rapid, build-to-learn experimentation with longer term, practical design thinking
- Strong interaction design and systems thinking
- The ability to negotiate, prioritize, and break down design work into measurable outcomes while advocating for the user
- Strong curiosity and willingness to learn from others
- An appetite and appreciation for feedback from stakeholders and peers
- Led user research and can link research findings to designs
- Great visual design skills
- The ability to manage time effectively and can self-direct to deliver against agreed-upon commitments
- Experience collaborating with product managers and engineers in an agile environment
- Strong written and verbal communication skills and can clearly articulate design decisions
- Experience working with remote teams
- Expertise in Figma and other prototyping tools
What the job involves
- Lead growth initiatives that deliver additional value to restaurants on top of their existing products and services
- Design and maintain how we onboard restaurants, display in-product add-ons, drive more sign-ups/upgrades, and enhance in-product support
- Translate complex operational and restaurant interactions into simple, engaging user-centered solutions
- Identify new product enhancements driven by experiments to scale solutions across our platform
- Become an expert in restaurants’ needs by facilitating research with restaurant owners and staff
- Work closely with a smart, collaborative remote team of product designers, product managers, sales, and engineers to deliver experiences that enhance restaurant productivity
Our take
OpenTable was one of the earliest innovators in the online reservation space, setting up shop in 1998 as a tool to enable restaurants to take bookings online. Rather than charging consumers for the service, OpenTable generates revenue via a monthly subscription and reservation fee from businesses.
Today, the platform is used by tens of thousands of restaurants around the world and seats over 1 billion diners per year. The company was acquired by Booking Holdings – the world's largest travel company – for $2.6 billion in 2014, and remains a subsidiary of the group to this day.
OpenTable is the dominant player in the restaurant reservation software category, with an impressive 45% market share, but does face increasing competition from platforms like Resy, Tock, TableAgent, and many more. Nonetheless, this market leader has garnered an impressive reputation, and there is nothing to say it won't hold on to the dominance it has earned into the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Oct 2000
$36m
SERIES C
Jan 2000
$10m
SERIES B
Total funding: $48.2m
Company benefits
- Work from (almost) anywhere - wherever you do your best work
- Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge
- Generous parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings
Company HQ
Union Square, San Francisco, CA
Leadership
Debby Soo
(CEO, not founder)After graduating from Stanford with a liberal arts major, Debby started their career in investment banking. Thereafter they worked in Google’s Strategic Partnerships Group and then spent a decade at KAYAK, eventually becoming CCO.
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