Analytics Lead, Lyft
Hardware and Supply - Localization and User Support
$108-135k
More information about location
3 days a week in office
Ride sharing company
Be an early applicant
Ride sharing company
1001+ employees
Be an early applicant
$108-135k
More information about location
3 days a week in office
1001+ employees
Company mission
To improve people’s lives with the world’s best transportation.
Role
Who you are
- 3-5+ years of experience in data analytics in a high-growth environment, preferably an operations or transportation / logistics space
- Experience quantifying and communicating performance in complex and multi-faceted operational environments
- Experience functioning in ambiguous problem spaces and demonstrated ability to work through unstructured problems with minimal oversight
- Strong problem-solving and analytical skills with the ability to transition between detailed data and high-level business problems
- Great communication (listening, written, and oral) skills with the ability to present findings & recommendations targeted to the audience in question
- Strong interpersonal skills, with the ability to build relationships and trust across functions and work collaboratively
- Highly proficient in SQL and quantitative analysis, you can deep dive into large amounts of data, draw meaningful insights, dissect business issues and draw actionable conclusions
- Strong attention to detail, structured thinking and experiences developing processes to reduce human error
- A strong sense of product ownership - you’re constantly looking for ways to improve the customer’s experience and aren’t afraid to get your hands dirty to do so
- Bonus: Proficiency in Python and associated data science libraries
What the job involves
- Data and analytics are at the heart of Lyft's products and decision-making
- As a member of the Lyft Urban Solutions team, you will play a key role in shaping the future of micromobility by leveraging data to quantify and communicate hardware performance and overall system health so we can continually improve our world class operations
- In this role, you will collaborate closely with operations teams, as well as software and hardware engineering teams, to monitor the performance of and drive improvements in our hardware
- You will also play a key role in monitoring and mitigating rideable theft and loss
- You will work in a fast-paced environment where your analytical insights directly impact strategic decisions around operational processes, fleet deployment, staffing, and product changes, ultimately driving better performance experiences for our customers
- We’re looking for a passionate and driven Analyst to tackle some of the most complex and impactful challenges in micromobility
- If you’re excited about shaping the future of urban mobility through data, we’d love to hear from you
- Partner with Product, Engineering, Data Science & Analytics, Operations, Finance and other cross-functional stakeholders to conduct deep-dive analyses to root cause issues and propose solutions
- Develop frameworks, business logic and scalable processes to streamline reporting, drive decision-making and prioritization
- Define the metrics used to measure the success of strategic initiatives and system health; build dashboards to monitor metrics performance over time
- Work closely with cross-functional partners to deliver data quickly, reliably and accurately to our city partners
- Monitor and diagnose KPI performance and present findings to senior leadership
Our take
Lyft has aimed for consistent growth, making sure to pitch itself as a more reliable and friendly ride-sharing option than its main competitor, Uber. Uber has a greater market share and operates globally, but Lyft hopes to compete by its focus on ride-sharing over Uber's more diversified business approach and as a more rider-friendly and greener alternative to Uber.
Operating only in the USA and Canada, Lyft is in a position of being less affected by global events than Uber but also more vulnerable to local conditions. As an example, while it doesn't face the regulatory hurdles around employment rights that Uber does, it is unable to balance out the cost of the unusually expensive US auto insurance across its operations.
In 2022, Lyft acquired PBSC Urban Solutions, a bike-share equipment and technology supplier, allowing Lyft to compete in new verticals and reaffirming its commitment to green transportation. It has also trialed and launched Lyft Assisted, where drivers help passengers from their door into the car to get to medical appointments. These developments chime well with Lyft's unique selling point as a friendlier and more environmentally aware ride-sharing app.
Steph
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 14 rounds)
Jun 2018
$600m
LATE VC
Mar 2018
$200m
LATE VC
Total funding: $4.9bn
Company benefits
- Great medical, dental, and vision insurance options
- Mental health benefits
- In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
- 401(k) plan to help save for your future
- 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
- Pre-tax commuter benefits
- Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
- Family building benefits
- Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Company HQ
China Basin, San Francisco, CA
Leadership
John Zimmer
(Co-Founder)Originally an Analyst at Lehman Brothers, Zimmer then founded Zimride which was a private ridesharing company that pivoted into Lyft.
Logan Green
(Co-Founder)Founded Zimride, a private ridesharing company which later pivoted into Lyft.
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