Sales Manager, Block
SMB
Financial services ecosystem
Job no longer available
Financial services ecosystem
1001+ employees
Job no longer available
1001+ employees
Company mission
To create better tools to help everyone access the economy.
Role
Who you are
- 3 years of documented sales success as an individual contributor exceeding target
- 3+ years of experience as a sales manager
- Fluency in English and French
- Demonstrated expertise in recognising and pursuing new business opportunities and refining sales operations
- Experience as a BDR will be a plus
- Experience in hiring, training, and ramping new Account Executives
- Leadership and coaching experience and a desire to help others be their best
- Expertise in creating structure around sales metrics and managing yourself and others to achieve these metrics
- An understanding of how to refine decision-making and consider the downstream and upstream effects of potential decisions
- Track record of leading with vision and integrity, employing negotiation and motivational techniques to align teams and stakeholders towards common goals while upholding ethical standards
- Maintain a forward-focused vision and develop documented, repeatable actions for coaching
- Advocate for and commit to team diversity and development
- Make brave, ethical decisions and actions that benefit stakeholders and shape a positive future
- Additional language skills: Spanish (not essential)
What the job involves
- As the SMB Sales Manager for France, your leadership will help Square increase revenue against individual, team and Sales department quotas
- Your entrepreneurial approach will be a valuable contribution to developing our strategy, growing the team, and establishing a culture of crisp execution
- You will be a brand ambassador for Square across Europe and will have an active role representing FR/EU Sales across internal teams
- Managing a team of Inside and Outside/In field Account Executives and will report into the Head of EU Sales, working together on strategy definition and sales plans
- Create a team culture of trust, accountability, success and fun where people are encouraged to share information, constructively debate, and communicate freely
- Support direct reports by participating in client and prospect meetings
- Develop a sales team which includes hiring and training new account executives/BDRs on sales process
- Promote rigorous sales development execution and oversight, and KPI management including hourly/daily metrics, forecasting, and pipeline management
- Manage team time and priorities by maintaining EU Sales operating rhythm focused on seller experience and pipeline progression
- Build predictable and repeatable sales funnel processes and best practices across team, optimise sales process including: lead qualification, sequence execution, email/call/meeting coaching, pipeline management and performance management across telesales and field sales
- Define outbound strategy to grow markets across Europe through BDR outreach
- Conduct weekly pipeline review and forecast meetings with AEs
- Coach direct reports regarding strategies to increase revenue and customer success. Create and maintain a culture of best practise on your team in: adherence with process and system guidelines, quality of merchant experience, and compliant sales methods
- Evolve the sales strategy, process and tactics to improve performance
- Use the customer voice to improve our products
- Envision new ideas and approaches and take them to fruition, collaborate with our wider business and cross functional teams on processes and support tools to maximise team success
Our take
Block is a financial services technology company comprising of Square, Cash App, Spiral, TIDAL, and TBD. Its biggest brand, Square, offers hardware and software for small to medium-sized businesses enabling them to manage the entire payment lifecycle. It functions similarly to Shopify and Stripe, but has paired online payment processing with physical devices such as registers, payment terminals, and mobile card readers.
The business was originally founded as Square in 2009 by Jack Dorsey of Twitter fame. Already well-established with SMEs all over the globe, Square has significantly benefited from the increased demand for mobile payment systems. Its order management feature remains a go-to tool for small businesses that otherwise didn't have the proper infrastructure in place when demand for home delivery surged.
Square rebranded as Block in December 2021, with the Square brand name remaining in place for their seller business. The company has since come under fire for its security practices, facing lawsuits in relation to a major breach of CashApp user data, and in 2024 announced plans to reduce its workforce in order to cut costs. Despite these setbacks, there is every chance the business will move past this, though it may take some time to rebuild trust in its product.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Company benefits
- Healthcare coverage (Medical, Vision and Dental insurance)
- Health Savings Account and Flexible Spending Account
- Retirement Plans including company match
- Employee Stock Purchase Program
- Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
- Paid parental and caregiving leave
- Paid time off (including 12 paid holidays)
- Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
- Learning and Development resources
- Paid Life insurance, AD&D, and disability benefits
Company HQ
SoMa, San Francisco, CA
Leadership
Jack Dorsey
(CEO)Having studied at and dropped out of New York University, Jack founded Twitter in March 2006, where he has served as CEO since. He co-founded Square with Jim in February 2009, and has remained its CEO ever since.
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