Senior Solution Engineer, Salesforce

• If you thrive in a fast-paced, collaborative environment that fosters innovation, join our Solution Engineering Team
• If you are interested in the Tableau Solution Engineering role, you've come to the right place
• If you thrive in a dynamic, fast-paced environment full of challenges and opportunities to create compelling Analytics Solutions, join our Solution Engineering Team
• The Solution Engineer is eager to demonstrate their technical and sales skills
• The Solution Engineer must have a strong desire to demonstrate their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and successfully demonstrate the solutions that address these requirements and provide business value
• B.S. Computer Science, Software Engineering, MIS or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
• Hands-on knowledge of data analytics and related applications, including data platforms, data loading and transformation solutions
• Solid oral, written, presentation, collaboration and interpersonal communication skills
• Ability to work as part of a team to solve technical problems in complex sales situations
• Minimum of 4 years of professional experience

Desirable

• The Solution Engineer is a role that we often hire at Salesforce
• Through collaboration with Customers, Product, Dev Engineering, Professional Services, and more, Solutions Engineers develop innovative solutions that help our customers connect with their clients
• This role provides a unique opportunity to interact with the entire customer lifecycle
• They solicit business requirements, partner with Account Executives to develop a sales strategy, successfully demonstrate solutions that provide business value, and drive the solution efforts that lead customers to a functional and technical Tableau choice
• Through collaboration with the customer, the Products team, and Professional Services the Solutions Engineers develop thoughtful solutions that help our customers connect with their customers in new ways
• This unique perspective creates an opportunity for the SE to interact with the entire customer lifecycle
• Strategic Alignment: Partner with clients and internal teams to align innovative strategies with technology solutions across Salesforce products
• Business Development: Engage in business development, operations, IT strategies, and executive-level product demonstrations
• Problem Solving: Define, assess, and solve complex business problems using research and innovative ideas
• Innovation Management: Facilitate decision-making by evaluating solutions and driving consensus among stakeholders
• Connected Experiences: Showcase connected experiences through software demos, future state customer journey strategies, and long-term IT roadmaps
• Solutioning: Assist customers with discovery, analysis, and recommendation of strategic solutions through live product demonstrations
• Customer Needs: Identify customer business needs and position analytics solutions to meet objectives
• Custom Solutions: Build and present customized analytics solutions and demonstrations to various customer personas
• Architecture Understanding: Convey a deep understanding of customer architecture related to Tableau and Analytics solutions, including data pipeline upstream of analytics
• Cross-Functional Leadership: Lead cross-functional solution guides and align them with opportunity strategy
• Customer Experience Storytelling: Develop and deliver customer experience narratives with analytics technologies
• Training and Certification: Participate in product, sales, and procedural training and certifications
• Travel: Travel as required based on territory alignment and region. Positions may be office-based, office-flexible, or remote dependent on team, with the aim to provide the most flexibility for our employees