Global Head of Operational Resilience, Wise
1-5 days a week in office
Money without borders
Job no longer available
Money without borders
1001+ employees
Job no longer available
1-5 days a week in office
1001+ employees
Company mission
We’re on a mission. And it’s money without borders. Instant, convenient, transparent and — eventually — free.
Role
Who you are
- You have a Technology, Risk, Operations or Regulatory background and have a strong interest in all of these domains
- You have previous experience executing Operational Resilience programs and know the Industry best practices around Business Continuity, Third Parties Management and Information Security
- You have been working on the implementation of one of the following Regulatory frameworks: Operational Resilience in the UK (PS21/3), EU DORA, CPS 230 in Australia or an equivalent Regulation in a large market
- You have the ability to drive business decisions by convincing both internal and external parties on execution
- You are a natural owner that drives and delivers projects from inception to completion, that can go into the details of each and every problem within their domain space
- You are an engaging communicator that can effectively present to different audiences (i.e. from Regulators to engineers)
- You are a strong people leader with experience building Tech, Ops, Risk or Compliance Teams
- You are analytical, use data to make decisions and challenge assumptions
- You are able to engage with engineering with depth and conviction to challenge
- You have experience (or desire) in working in a fast-growing environment and apply your previous industry experience in a new paradigm that reflects how Wise works
- You are willing to travel as Wise offices are located across different geos globally
What the job involves
- To lead the Operational resilience initiative in Wise, you will be owning projects and making decisions in the following areas:
- Regulatory:
- Translate and implement regulatory requirements across the various jurisdictions where Wise operates, for Product and Engineering Teams to seamlessly execute on - in collaboration with Regional Product Compliance teams
- Identify when local regulatory requirements overlap and streamline them for the Product and Engineering teams to execute globally, avoiding unnecessary duplication of work and helping Wise to scale inline with the Mission
- Stay ahead of the upcoming Op-Res, Business Continuity, Disaster Recovery Regulatory frameworks and trends
- Organisational continuity:
- Lead Wise’s approach to Business Continuity. In collaboration with Third Party management, Platform, Security, Product, Operations and Risk & Compliance to maintain a strong Operational Resilience environment
- Design and iterate our Operational resilience controls environment (scenario, stress and security testing, governance, training, business impact assessments (BIA) etc) that at all times protects Critical and Important business functions, including when they are reliant on Third Parties
- Enable a comprehensive understanding within the organisation of how tech and applications changes could impact the strength of the Wise Operational Resilience Program
- Reporting (external and internal):
- Report on the health of the Operational Resilience Program in front of internal and external stakeholders (Regulators, Internal and External Audit, Banking Partners, etc)
- Challenge any assumption that is not a correct reflection of the Wise’s program, and coordinate evidencing controls as necessary
- Take part in forums and industry associations initiatives where Operational Resilience is discussed, and actively represent Wise in engaging with legislative or regulatory/technical standards consultations
- This role will give you the opportunity to:
- Grow your hands-on Fintech knowledge at full speed
- Keep Operational Resilience right at the heart of the product and operations development cycle, in a fast-moving environment
- Be empowered to identify operational resilience issues or opportunities and take a lead in execution
Salary benchmarks
Our take
Wise started when the two founders realised they would be better off trading Estonian kroons for British pounds (and vice versa) between themselves rather than going through banks. That was back in 2011, and they've since grown Wise into one of Europe's most successful tech businesses, exchanging billions of currency every month.
Wise rapidly grew by solving a significant problem for customers, who lost too much money to banks when exchanging currency. They've attracted investment from some of the best investors in the world, from Andreesen Horowitz to Index Ventures and even Richard Branson.
The challenge for Wise will be maintaining their edge and brand power in a market that's becoming increasingly crowded with new entrants (like Revolut and Monzo) and incumbents (traditional banks) trying to catch up. To do so, the company is ramping up its digital and marketing strategies, as well as pushing for further development of its existing products.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
38% employee growth in 12 months
Company
Employee endorsements
Flexible working
"I'm trusted to do my work regardless of whether I'm in the office or working from my spare room. Our mobile wiser scheme gives us the opportunity to..."
Funding (last 2 of 7 rounds)
Nov 2017
$280m
SERIES E
May 2016
$25.4m
SERIES D
Total funding: $395.8m
Company benefits
- Medical Insurance
- Health and Wellbeing Discounts
- 25 days holiday (excl. bank holidays) + 3 Me Days
- RSUs (Restricted Stock Units)
- 6 Week Paid Sabbatical
- Mobile Wiser - work remote for up to 90 days a year 🛫
- Parental Leave
- Pension and Retirement Plans
- Plus Many More!
Company values
- This isn’t just a job, we’re a revolution
- We get it done
- Customers > team > ego
- No drama. Good karma.
Company HQ
London, UK
Articles
Leadership
Taavet Hinrikus
(Chairman)Previously Director of Strategy for Skype.
Kristo Käärmann
(CEO)Previously a Consultant at PwC and Manager at Deloitte.
People progressing
Joined as Banking Lead, promoted to Head of Banking after 2 years, then again to Global Head of Banking.
Diversity, Equity & Inclusion at Wise
- Communities and safe spaces (Employee Resource Groups) – led by our Wisers so people can share experiences and information, support each other and connect on shared values
- Wise Cultural Calendar – a programme to learn and celebrate the wide range of cultures, traditions, backgrounds, and global experiences we have here at Wise. Example programmes include Pride Summer and Black History Month
- Our teams continue to set and drive their own bespoke objectives, holding themselves accountable and making sure they focus efforts where they can have the most impact
- We’re excited to partner with InChorus to collect ongoing data on our culture and enable teams to track their progress
- DEI development and training — We’re building our capability and getting everyone on the same page about DEI. Our new training programme will help new joiners and all Wisers know what DEI looks like day-to-day and how they can play their part
- Global policy review — We’re working with an external advisor to provide detailed feedback on best practices in policies by end January
- Disability inclusion – We’re building resources and support for Wisers and candidates with disabilities. Our goals is to offer practical information and support to ensure that Wise remains an inclusive environment for those impacted by a disability
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