Revenue Analyst, LearnUpon

• Must have a minimum of two years’ experience working in a Finance department, preferably within Accounts Receivable or Credit Control
• Ability to work in a fast paced environment, processing large volumes of data accurately
• Strong problem-solving and dispute resolution abilities to handle customer billing queries effectively
• Strong analytical skills for revenue reporting and reconciliation
• Experience with system improvements, automation, and operational efficiency
• Working knowledge of accounting software, Salesforce and basic revenue recognition
• Excellent communication and negotiation skills for engaging with customers and internal stakeholders
• Strong attention to detail and a proactive approach to identifying and resolving
• Don’t worry if you don’t tick every box in order to apply, we’re always happy to review applications and take all experience into consideration. We do our best to provide feedback where we can!

Desirable

• Our Finance team is vital to our Company and is responsible for keeping the financial operations of the company running smoothly. We are currently in an exciting phase of transformation, embracing AI-driven workflows and automation
• This is a unique opportunity for a self-motivated individual to join a forward-thinking team that is already leveraging cutting-edge technology to shape the future of SaaS finance
• Billing & Reporting
• Manage end-to-end billing across all customer lifecycle events (including new business, expansions, renewals, downgrades, and cancellations) ensuring accurate and timely invoicing, and reporting
• Reconcile data across systems to maintain billing accuracy and data integrity
• Owns revenue reporting for new and expansion revenue, ensuring accurate reconciliation during reporting periods and analysis of overall trends and leading performance indicators
• Analyses key metrics to uncover patterns, risks, and opportunities, providing data-driven insights to Leadership to enhance revenue retention and improve forecast accuracy
• Credit Control
• Proactively supports the credit control process to ensure timely collection of receivables and strong cash flow management
• Monitors outstanding balances, follows up with customers on overdue accounts, and works with internal teams to resolve billing or payment issues
• Implements and maintains processes to reduce aged debt, mitigate credit risk and provide cash forecasting
• Provides regular reporting on collection performance, overdue accounts, and potential risks to Leadership
• Process Optimisation
• Play a pivotal role in the transition to our new billing process
• Maintaining high accuracy in legacy systems during the final 3-month countdown while actively participating in User Acceptance Testing (UAT) and data validation ahead of system go live
• Collaborate with the Business Intelligence team in the development, testing and roll out of metric dashboards
• Audit existing billing workflows to identify "pain points" proactively suggesting and implementing automation-ready improvements
• Team Support & Operational Collaboration
• Support the Revenue team in ensuring invoices are processed accurately and on time by coordinating with relevant stakeholders, while escalating issues as needed to maintain efficiency and compliance
• Participate in project related activities, can map out workflows and make recommendations on possible solutions and process improvement
• Collaborate with the team to assist in other operational activities as required
• Work with cross-functional teams (Sales, Customer Experience and , Legal) to resolve billing issues
• Develop a working knowledge of Company plans and services

• Our typical process generally works as follows:
• Qualified applicants will be invited to schedule a screening call
• Successful candidates will then be invited to a series of practical interviews
• Finally, candidates will have a short interview with a member of our C-Suite Team
• The successful candidate will be contacted with an offer to join our team