Senior Director of People & Recruiting, Superhuman
$215-230k
+ Bonus + Stock options
Speedy email experience
Open for applications
Speedy email experience
101-200 employees
Open for applications
$215-230k
+ Bonus + Stock options
101-200 employees
Company mission
To provide the fastest email client in the world.
Role
Who you are
- 10+ years in People + Talent roles with at least 4 years of experience leading teams and acting in a People Business Partner capacity
- Track record of scaling high-performing teams from 100 to 200+ employees, with demonstrated success in attracting and retaining mission-aligned talent in competitive tech markets
- Experience designing and implementing structured hiring programs assessing technical excellence and cultural alignment
- Success in building end-to-end recruitment processes, including talent branding, candidate assessment frameworks, and onboarding systems
- History of partnering with leadership to define organizational hiring strategies and driving data-driven improvements in recruiting metrics (time-to-hire, offer acceptance rates, diversity goals)
- Experience building leadership development programs that foster internal mobility and career growth
- And strengths in the following areas:
- Strategic Mindset: Connects business strategy to people initiatives while balancing short and long-term organizational needs through data-driven decision-making
- Human-Centric Leadership: Drives meaningful connections through deep empathy and authentic care, creating environments where every person feels seen, heard, and empowered to bring their whole self to work
- Program Design: Creates scalable, delightful processes and experiences that evolve through continuous feedback and drive measurable outcomes
- Change Leadership: Drives organizational transformation by building stakeholder alignment, creating clear narratives, and accelerating the adoption of new initiatives
- Business Partnership: Influences business outcomes through strategic counsel, stakeholder management, and a deep understanding of organizational context
- Communication: Drives impact through clear messaging, executive presence, and ability to navigate complex conversations at all levels of the organization
What the job involves
- Drive a culture of excellence by leading the entire employee lifecycle to attract, engage, enable, and retain mission-driven talent, fostering an inclusive and growth-minded environment that aligns people with business strategy and creates a great place to work
- Outcome #1: Enable leaders to build high-performance teams through coaching, frameworks, and development programs. Great looks like…
- Leaders actively work on their growth and development via GRO Plans, upward feedback loops, and our leadership development roadmap
- Leaders are actively GRO-ing their teams and driving a culture of high performance by elevating 10x employees, proactively helping uplevel folks sometimes meeting, and amicably driving exits; and
- Leaders are creating more leaders by mentoring other folks on the team
- Outcome #2: Attract and close extraordinary talent while balancing speed, quality, and experience. Great looks like…
- Achieving < 30 day time to value with strong talent pipelines
- Meeting diverse slate commitments and hiring quality metrics ultimately building a diverse and high-performing team; and
- Creating compelling employer brand and candidate experience
- Outcome #3: Create remarkable employee experiences that drive engagement, retention, and belonging. Great looks like…
- Maintaining 80+ eNPS and 90%+ retention of critical talent
- Designing compelling employee journeys and milestone programs; and
- Implementing effective listening loops and feedback mechanisms
- Outcome #4: Build and lead high-performing People and Talent teams that model excellence. Great looks like…
- Maintaining a People + Recruiting eNPS of 100
- Retaining, growing, and attracting exceptional People + Recruiting folks; and
- Creating a collaborative, high-performing, and empathetic culture within the function
- This role reports directly to our Head of Operations while leading and managing our People Operations and Recruiting teams
- Success implementing performance management systems that align individual growth with company objectives
- Proven ability to drive organizational design initiatives that support business strategy and cultural values
Our take
We spend a staggering upwards of 3 hours a day buried in our emails. The majority of us are used to legacy giants like Gmail or even Hotmail. Superhuman recognizes that our email UX could just be a lot more beautiful and efficient, and have integrated smart features like “unsend” so we never have to suffer the embarrassment of another typo.
Although standing out in a market of free services (they charge a $30 per month fee), Superhuman commanded a waiting list of over 250,000 during its beta testing phase.
With more than $100 million in overall funding from firms like Andreessen Horowitz and First Round Capital, Superhuman is setting trends in emerging enterprise software with both its design and go-to-market strategy. They’ve managed to steal an audience from the big players by giving users something beautiful and more streamlined to work with. Its 2024-released feature is a testament to this, which generates instant reply suggestions for emails that are smart, context-aware and efficient.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Aug 2021
$75m
SERIES C
May 2019
$34.4m
SERIES B
Total funding: $109.4m
Company benefits
- Friday wins: a weekly event where entire teams gather to share what they have accomplished during that week
- Super buddies: in your first week you are paired with an experienced team member outside your team to help you settle and show you the ropes
- Lunch roulette: Every Wednesday, teams are split into random groups of two or three to grab lunch outside the office
- 401k
- Flexible parental leave
- $3000 per year towards your professional development
- Allyship education program to help build your best self
- Custom MacBook Pro
- $3000 budget for workstation setup
- All your lunches catered or expensed
- Flexible spending accounts for commuter costs, dependent care, and healthcare expenses
- Work from home opportunities
- Health insurance
Company values
- Creative delight
- Be intentional
- Remarkable quality
Company HQ
The East Cut, San Francisco, CA
Articles
Leadership
Rahul Vohra
(CEO & Co-Founder)Before founding Superhuman, Rahul was a Technical Advisor for BOLDstart Ventures, which provides seed and first-round funding to early-stage internet companies. Rahul has also been an investor in Partender, sendwithus, EasyPost, Placer and YesGraph.
Conrad Irwin
(CTO & Co-Founder)After founding Rapportive, which added context and transparency to emails, Conrad worked as a Senior Software Engineer for Linkedin. Before co-founding Superhuman, they were the VP of Engineering for Bugsnag, an automatic crash detector for web and mobile apps.
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