Senior IT Systems Engineer, WHOOP
Wearable health and fitness devices
Job no longer available
Wearable health and fitness devices
1001+ employees
Job no longer available
1001+ employees
Company mission
To unlock human performance and Healthspan.
Role
Who you are
- As the first role like this, candidates must be ready and excited to take on significant responsibility, embrace ambiguity, and help define what world-class IT capabilities look like at WHOOP
- Proven experience designing and building technically innovative systems and processes from the ground up
- Strong engineering and programming skills to enable automation and custom solutions
- Hands-on administration experience with cloud infrastructure (AWS/GCP)
- Deep knowledge of Mac & Windows operating systems, identity management, and corporate security best practices
- Experience leading large-scale implementations and/or migrations of critical IT systems
- Excellent communication skills, with the ability to explain technical concepts to non-technical audiences
- Strong judgment in prioritization and solution design, balancing impact and maintenance costs
- Ability to work independently and take initiative in a rapidly changing environment
- A demonstrated employee-first mindset, actively listening and engaging with users and making their lives better
- Experience developing and deploying AI solutions, ideally driving broad usage and impact in the workplace (personal projects are okay too)
What the job involves
- WHOOP is hiring its first Senior Systems Engineer, a pivotal role that will lay the foundation for innovative, engineering-driven IT operations
- This individual will own and evolve our IT systems, processes, and infrastructure - driving progress across identity & access management, automation & self-service, endpoint engineering, corporate security, compliance readiness, and more
- This is a high-impact role with a broad scope, and we know the work ahead is significant
- We don’t expect superhuman results from one individual - but we do want to attract someone who is motivated by the challenge, energized to solve technical problems, and ready to make an outsized impact
- This role will report to the VP of Business Technology and collaborate closely with IT Support, Business Systems, and Corporate Security teams
- At the start, serve as the technical owner of our IT systems and infrastructure (excluding the network), ensuring maximum value from third-party applications
- Engineer business processes and technology to optimize employee experience and strengthen corporate security posture
- Define and execute an IT roadmap and deliver results
- Eliminate root causes of IT support tickets and manual IT work through automation and process engineering
- Build automation and self-service capabilities to remove employee friction and enhance corporate efficiency
- Develop monitoring, observability, and reporting capabilities
- Identify and mitigate IT risks to business continuity
- Communicate proactively and clearly with employees and business partners, ensuring alignment and transparency around our plans and the trade-offs we’re making
- Help direct IT resources that support WHOOP through a third party service provider
Our take
WHOOP develops wearable health-tracking devices designed to help athletes optimise their performance. Its technology continuously monitors recovery, sleep, and training hours to fine-tune both individual and team performance. Unlike competitors that primarily track exercise data, WHOOP's holistic approach includes metrics like heart rate variability, which can influence more effective and healthier exercise routines.
By focusing on a subscription model that includes the cost of the physical device, WHOOP differentiates itself from competitors that charge a higher one-time fee for their products. This model provides ongoing value and encourages users to stay engaged with their health data.
WHOOP's comprehensive monitoring of strain and recovery has given it a competitive edge, even as other brands like Fitbit have incorporated similar features. Beyond sports performance, WHOOP has conducted extensive research on predicting premature births, aiming to integrate these findings into their app. This commitment to broader health applications demonstrates WHOOP's dedication to advancing wearable health technology.
Steph
Company Specialist at Welcome to the Jungle
Insights
1% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Aug 2021
$200m
SERIES F
Oct 2020
$100m
SERIES E
Total funding: $404.8m
Company benefits
- Flexible Vacation: WHOOP has a flexible vacation policy that allows you to unwind, laptop-free, when you need it most.
- Focus on Family: We offer 18 weeks paid parental leave, plus an additional 2 weeks to gradually return to work.
- Get Invested: In addition to a competitive base salary and 401k, you're eligible to receive stock options to share in the future of WHOOP.
- WHOOP +1: Everyone on the team gets a complimentary WHOOP membership—plus another membership to share with a loved one.
- Health Matters: Our competitive benefits package covers medical, dental, and vision, in addition to mental health services, life and disability insurance, and more.
- Find Your Fit: Full-time employees get $500 a year to spend on wellness in whatever way they see fit, from fitness classes and memberships, to recovery services.
- It Pays to Sleep: Our Sleep Performance Program incentivizes employees to get more sleep. Log an average sleep performance of 85% or higher for the month and get a $100 bonus.
- Location, Location, Location: You can’t beat the views from the rooftop of One Kenmore Square. Feel inspired daily as you work, enjoy free snacks and coffee, and collaborate in the heart of Boston.
Company HQ
West Fens, Boston, MA
Leadership
Will Ahmed
(Founder & CEO)After graduating from Harvard with a Bachelor of Arts in Government and Economics, Will went on to hold Summer Analyst roles at Allen & Company and Lindsay Goldberg before founding WHOOP in 2012.
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